Student Account Specialist

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

College Summary
CSUN’s Tseng College: Graduate, International, and Midcareer Education (College) provides advanced professional education to undergraduate, graduate, international and midcareer students. With more than $37.7 million in revenue and close to 28,000 total enrollments in 2020-2021, the College is a leading provider of professional degrees, certificates and custom-designed programs. Known for its premier support services, the College employs an administrative staff of more than 70 full-time employees, leading to high graduation rates – 68-89 percent for most programs in 2019-2020, with some, like the Master of Social Work, achieving 96 percent in 2019-2020.
The College is nationally recognized for providing programs with formats, delivery modes and locations that address the needs and constraints facing working professionals and their organizations. It works closely with businesses, communities, agencies and international partners to design and deliver programs that meet unique organizational needs and goals. Learn more: https://tsengcollege.csun.edu/

Major Duties
Under general supervision, the Student Account Specialist performs general student accounting duties, including refund requests, withdrawals, and appeals for specific programs. The incumbent serves as the eTravel expert for the college and is the initial approver of all travel claims.

Perform general student accounting duties, including refund requests, withdrawals, and appeals for specific programs.

Prepare the weekly refund analysis and submit to campus cash services department

Respond to student, Admissions, Registration and Client Services (ARC), financial aid inquiries about student account (mail, phone, in-person).

Performs other duties as assigned.

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Qualifications

Equivalent to four years of full-time, progressively responsible accounting experience that has provided the applicant with the required knowledge and abilities listed OR any equivalent combination of college education in a job related field and experience that provides the required knowledge and abilities.

Knowledge, Skills, & Abilities

Thorough knowledge of governmental financial record-keeping methods, practices, and procedures. General knowledge of arithmetic and general office procedures.

Ability and specialized skills to: compile, verify, reconcile, and analyze financial data; prepare financial statements, spreadsheets, and reports.

Interpret and apply a wide variety of rules, regulations, and procedures; investigate and resolve errors and discrepancies; read and interpret computer generated financial report.

Establish and maintain effective working relationships with others.

Pay, Benefits, & Work Schedule

The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.

Classification / grade: 1740 / Accountant Technician III / 1

The anticipated HIRING RANGE: $3532-$5000, dependent upon qualifications and experience. The salary range for this classification is: $3532 - $6198 per month.

HOURS: Full Time; 40 hours per week; Monday through Friday.

REG: This is a Regular position with a one-year probationary period.

General Information

Applications received through November 30, 2021 will be considered in the initial review and review of applications will continue until position is filled.

This position is a sensitive position as designated by the CSU.

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines

Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.