Strategy Insights & Planning Manager/ Market Research

: ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
: ZS's Business Consulting group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.
We seek a Manager to join our Marketing Strategy practice in our Boston/East Coast office. The Manager will lead project delivery and impact across solutions to high level clients in the Boston area. The Market Research Manager, will lead the delivery of core projects at clients across the marketing space including: customer journey, segmentation, experience design, messaging & communication, & promotional impact assessment.
The Manager will be taking over the book of business at Biogen and will also be supporting other Bioverse clients As time permits, the person can also support MR at other Boston clients (Apellis, Sage, Sanofi, Takeda, Alkermes). There is an existing team that supports this book of business that the new person can work with and build upon.
Priorities for the position

• Strong qualitative and quantitative Market Research delivery expertise
• Proven record of building client relationships with pharma / biotech MR and Insights teams
• Experience with managing / coaching US and India team
• Willingness to get their hands dirty with project delivery (as opposed to being a people manager)

Key Responsibilities:

• Lead project delivery and impact across solutions as well as contribute to innovation for the Marketing Strategy group in our group of Boston based clients
• Build strong client relationships
• Lead the delivery of core projects at clients across the marketing space including: customer journey, segmentation, experience design, messaging & communication, & promotional impact assessment.
• Ability to own and drive end-to-end project delivery: define the problem, design research, deliver on results
• Direct multiple projects simultaneously, honing analytic and project management skills
• Drive business and strategy development at our high volume clients and other growing clients
• Motivate, coach and serve as a role model for project team members in US and India
• Provide thought leadership and innovation within market research and marketing strategy projects

Education:

• Bachelor's degree in business, marketing, statistics, or related discipline

Required Skills:

• 7+ years’ experience in market research and/or marketing strategy in the pharmaceutical industry
• 4+ years of professional services experience preferred
• Expertise in lead the delivery of core projects across the marketing space including: customer journey, segmentation, experience design, messaging & communication, & promotion impact assessment
• Ability to own and drive end-to-end project delivery: define the problem, design research, deliver on results
• Ability to work with cross functional teams, but US and India
• Experience in developing and growing a book of business and business development acumen
• Demonstrated success in strong problem solving and using facts & insight to drive recommendation
• Proven leadership experience
• MBA degree or advanced degree preferred

: ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer. NO AGENCY CALLS, PLEASE.