Store Manager

Store Manager

You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. © 2017. RAO Group Inc. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license. As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates.

Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. May participate in image-building activities within the local community. As the highest management position within the unit, is accountable for the unit and its operations at all times whether physically present or not.

Responsibilities include but not limited to:

• Responsible for professional growth & development of assistant managers, shift leaders and sales associates.

• Responsible for assessing all store employees performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.

• Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.

• Responsible for monitoring performance/customer service and morale of store employees

• Responsible for handling disciplinary action and terminations of store staff (when necessary)

• Provide ongoing training as needed regarding new products, promotions, policies etc.

• Compliance with all federal, state and local labor laws.

• Ensure store budget is met per district manager/franchisee

• Ensure proper execution of new product introductions and marketing programs within store

• Manage store inventory as required

• Complete daily cash management functions (cash reports, deposits etc. in its entire)

• Complete weekly schedule for store personnel

• Responsible for achieving satisfactory and passing scores on all store inspections, Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.

• Responsible for creating store action plans to drive store performance around areas of opportunity

• Responsible for the daily maintenance of all equipment, stock areas, sales areas, building and grounds

• Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.

• Ensuring proper staff levels at all times for optimum scheduled times.

• Make sure that on every shift the pic in charge is running the operations by shift coaching

• This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Benefits Include:

• Competitive Pay

• Earned 2 Weeks Paid Time Off

• Employee Discounts

• Monthly Bonus – Earn up to 10% of Monthly Salary

• Medical Insurance with Company contribution

Schedule:

• 8 Hour Shift

• Monday to Friday

• Weekends

Supplemental Pay:

• Bonus Pay

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Experience:

• Customer Service: 3 years (Preferred)
• Retail Management: 2 years (Preferred)