Store Manager

This individual should be friendly, knowledgeable of product, and devoted to always guaranteeing the D&D promise of 100% customer satisfaction.

Job Requirements and Responsibilities:

• Provide excellent customer service
• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Ability to learn and demonstrate an in-depth knowledge of the merchandise
• Maintain a keen interest in the industry and market trends
• Participation in the company events and sales
• Keep sales floor and merchandise neat, organized and stocked
• Keep stockroom and inventory maintained and organized
• Properly complete transfers, check-in orders, and follow all protocols and procedures
• Ability to meet all customer needs and guarantee customer satisfaction
• Complete all required training programs
• Ability to understand and adhere to all company policies and standards

The ideal candidate:

• Self-motivated
• Friendly and enthusiastic
• Interest for the merchandise in the industry
• Customer service focused
• Some experience in retail
• Confidence and ability to effectively present information to customers
• Ability to work independently and as a team