Sr Principal HCM Industry Deployment Strategist (IDS) - Government

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At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the Team Join our team and experience Workday! It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Worker Spend Management solutions for midsize and Fortune 500 companies. About the Role The Workday HCM GOV Industry Deployment Strategist (IDS) will have primary responsibility for guiding customers and project teams to successful value realization of the Workday solution. This role will serve as a senior advisor to project teams, customers, and prospects, using their deep product, platform, and deployment expertise to:

• Review and recommend deployment approaches based on customer requirements and available functionality
• Provide project guidance based on product roadmap and customer requirements
• Drive industry strategy, solutions, and standards within the organization
• Collaborate closely with Solution Enablement and Product Management on critical enhancement requests
• Validate design decisions and provide recommended workarounds where no delivered solution exists
• Engage in critical or urgent industry challenges
• Provide guidance on test strategies
• Assess deployment readiness
• Support the Sales team on strategic pursuits

The ideal candidate for this position will have a background in one or more functional areas of Workday, possess exceptional analytical abilities, exhibit a creative approach to problem solving, have technical and product proficiency and a gift for finding the details that matter. This is a senior level position that requires strong technical, interpersonal, communication and leadership skills, and business discernment. The candidate must be self-motivated and have the ability and perspective to understand, balance and prioritize the demands of multiple internal initiatives and customer projects. Project Guidance

• Act as a senior Workday industry representative for solution issues on large scale sophisticated deployments
• Drive both high-level and detailed product and solution discussions with customers, partners and internal team members (e.g., Product Management, Support, Customer Success, Delivery, Consulting)
• Evaluate deployment decisions and provide guidance to the customer and project teams
• Identify, propose and implement improvements to design and configuration to meet customer requirements
• Work with project teams to identify alternate solutions when product gaps exist and will not be resolved by future development in a timely manner
• Validate deployment readiness based on design decisions and project progress
• Work with Customer Success and Engagement Manager to develop plans to turn around troubled deployments
• Work with Engagement Managers and Consulting leadership to identify critical gaps in partner deployments and help develop strategies to close those gaps
• Achieve utilization with an intentional, strategic focus that furthers industry strategy and success

Sales Support

• Assist Services Executives with SOW’s and project estimates where applicable
• Assist with sales teams where/when applicable on sales cycles which meet the criteria for deployment strategy involvement
• Review proposed timelines and resource plans to identify potential challenges in the deployment
• Support the Product Qualification process with review/analysis of potential gaps in product functionality

Support for Consulting Ecosystem

• Partner with Solution Enablement and Outbound Product Management to ensure areas of customer concern are understood and documented
• Partner with Delivery Leaders and Product Management to resolve customer issues
• Collaborate with Sales and Product Industry strategists to define and realize industry strategy
• Assist Delivery Assurance group with deployment leading practices for Workday
• Work with the Practice Management team to ensure deployment methodology is being adhered to within the consulting ecosystem
• Keep up to date and provide feedback on feature designs, product roadmap and development progress of specific product area
• Develop and document industry leading practices and alternate solutions

About You Basic Qualifications:

• 4+ years implementing the Workday HCM solution
• 2+ years implementing additional Workday functional areas such as Recruiting/Benefits/Compensation/Talent
• 4+ years working within the State and Local Government Industry

Other Qualifications:

• 
  Ability to work cross functionally with teams and understand the touchpoints between multiple functional areas such as HCM/FIN/PATT, etc.
• Understanding of staffing/compensation/benefits requirements for State/Local and Federal customers
• Experience deploying enterprise software in the Federal industry
• Ability to thrive and excel in a lean, fast-paced and dynamic Workday product environment
• Consistent track record of consulting in complex product areas for customers for one or more of the Workday product areas
• Strong interpersonal, time management and presentation skills
• Experience in a liaison role with a software development team
• Must be passionate about cloud software, enjoys learning and has a deep understanding of software or technical solutions.
• Be passionate about product, technology, and meeting the business needs of our customers
• Be skilled in communications and human interaction so as to be viewed as a partner and asset to Product Management and Development
• Able to travel up to 50% of the time (post-COVID)
• Have a passion for customer service!

As a federal contractor, Workday is requiring all new hires to verify that they are fully-vaccinated against COVID-19 within 72 hours of beginning employment with Workday, consistent with applicable law. Workday is an equal opportunity employer. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact accommodations@workday.com to explore what, if any, reasonable accommodations or exemptions Workday is able to offer. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!