Sr Operator, Production SS

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!

Nationwide's Document Solutions team in Grove City has an opening for a Sr. Operator, Production.
The ideal candidate will have:

• Experience working in a production environment and working knowledge of automated inserting.

• Working knowledge of output process

• Excellent verbal and written communication skills

Candidates must be able to work 12 hrs shifts, rotating schedules and overtime as needed. Must be available to work day or night

Compensation Grade C2

Job Description Summary

JOB SUMMARY: Performs all tasks associated with operating printing, finishing or other automated equipment and related operating software in accordance with detailed instructions. Operates multiple types of print, finish or automated production equipment. Produces or finishes output for the larger and/or more complex jobs and equipment. Performs basic maintenance of the devices.

Job Description

Reports to: Supervisor.

CORE JOB DUTIES & RESPONSIBILITIES:

• Operates, monitors and controls multiple types of print, finish or automated production equipment and related operating software. Runs all print/output platforms and all machine accessories. This includes special processing and set-up procedures for quarterly and year end jobs. Quality checks and balances each job. This includes ensuring legibility of all documents to be scanned, quantities, documentation of nightly check off list, etc.
• Determines needed paper and other products for each job. Maintains and loads proper supplies to produce daily output. Performs basic maintenance on equipment (such as replacing photo receptor drums, changing developer, cleaning, changing belts, cleaning sensors, etc.).
• Monitors the equipment control console in order to check for deviations from standard and the status of operations. Identifies abnormal or error conditions and reports malfunctions to senior team members.
• Executes routine queries for machine malfunctions and reports findings to more senior-level operators or supervisor for disposition. Enters outages and error conditions, including output and supply inventories, in the problem log tracking and reporting tool.
• Recognizes different job types and job parameters. Priorities jobs and manipulates work flow to maximize service level agreements. Assists in the scheduling of the workload on each machine in order to obtain optimum results. Maintains a constant review of critical scheduling requirements to minimize lost time or downtime. Performs changeover on the machines for different output needs.
• May operate off-line equipment such as bursters, collators, sorters, reproducers, and interpreters. May distribute forms and reports.
• Maintains output production records such as machine performance and production reports. Maintains daily logs of output. Tracks all jobs in appropriate tracking systems.
• May assist with on-the-job training of lower level and/or new associates.
• Performs all other duties as assigned.

MINIMUM JOB REQUIREMENTS:

Education: High school studies. Vocational and/or technical school studies preferred.

License/Certification/Designation: Associates are expected to certify on assigned equipment according to Document Solutions standards. In order to progress to the next level, associates must be pre-certified on that equipment as well.

Experience: Three years related work experience in print production, finishing and/or publishing. Experience in a computerized printing environment working with peripheral equipment. Exposure to console driven operations is preferred.

Knowledge: Must have a working knowledge of printing or finish output equipment and operating software, as well as production procedures and techniques.

Skills/Competencies: Ability to operate multiple types of equipment and related operating consoles and software. Verbal and written communication skills for daily interaction with team members and customers. Ability to analyze equipment errors and to recommend solutions. Ability to set and adhere to work priorities that conform with established quality control standards.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing exceptions to the above Minimum Job Requirements must be approved by the: Hiring manager’s leader and HRBP.

JOB CONDITIONS:

Overtime Eligibility: Eligible (non-exempt).

Working Conditions: Warehouse/print shop environment. Standing for extended periods of time, walking, stooping, lifting up to 60 pounds, higher noise levels. May require the ability to work a second or third shift. Overtime and/or extended work hours based on work load and as required by management.

ADA: The above statements cover what are generally believed to the principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

Safety Sensitive: This job has been identified as a Safety Sensitive (SS) position and in accordance with our substance free work place program may be subject to random alcohol and other drug testing.