Sr HR Program Manager

• 5+ years of experience in program or project management
• Experience using data and metrics to drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 5+ years of related program/project management experience
• Bachelor’s degree or equivalent post-secondary degree in business, HR or related field
• Experience leading cross-functional projects and managing company-wide programs
• Experience defining technical requirements and working with systems resources

Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as an Sr. HR Program Manager. Amazon.com is seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our Human Resources network, and delivery to our clients and customers. This involves building collaborative relationships within a matrix organization and preparing the analysis summary of project opportunities to determine the priority and feasibility of potential projects. The Sr. HR Program Manager is both a strategic and hands-on role that provides project leadership and support to the Amazon Air HR Leader. The role is critical in executing our project initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate: • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement • Experience with rapid and complex changing work environment • Coaching and mentoring at management level • Success in creating and driving effective development, employee relations, retention and reward programs • Being an enthusiastic team player with a strong drive to create a positive work environment • For us, the culture fit is non-negotiable - flexibility, fantastic communication skills and huge amounts of drive are a must • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions • Strong internal and external customer service focus • The ability to manage multiple priorities simultaneously - orientated on results • Bias for action, strong work ethic, and desire to achieve excellence • Must be able to interface at all levels of the organization • Passion for innovative HR solutions and process improvement • Excellent organizational and interpersonal skills *Position can sit out of any HQ location based on candidate residence.
• Ability to develop and implement operational processes and procedures across geographically distributed teams • Prior experience in writing robust whitepapers to Sr Leadership (QBRs, MBRs, Program Updates) • Ability to develop and implement operational processes and procedures across geographically distributed teams • Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment • Experience identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances • Site HR experience in a FC, SC or AIR location(s). • Excellent written and verbal communications skills • Experience leveraging technology to scale programs and improve efficiencies • Previous work in recruiting or human resources environment a plus • Master’s degree or MBA preferred Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.