Sr. Business Systems Analyst

Company Information:

What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of

customer service and help maintain our position as a leader in the global marketplace.

Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.

Job Summary:

The Senior Business Systems Analyst is a primary interface between the information technology group and the business stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.

Markel… join us on our transformation journey!

Markel, a Fortune 500 specialty and commercial insurance carrier, is poised for massive transformation as we openly embrace the potential for positive disruption brought on through digitization and InsurTech innovation.

Markel has a long heritage of wide-ranging product innovation, paired with a global footprint of 62 offices in over 20 countries. We are transforming to position Markel as a technology and product leader in the rapidly changing insurance industry.

If these skills describe you: analysis, change leader, agile, coach, lean processes, innovation, teamwork and fun, then we want to talk to YOU. If you are ready to influence on a massive scale, drive disruptive change and make a tangible difference, then look no further, Markel is where you want to be!

We’re going to keep it brief…who has time to read lengthy job postings when they’d rather be off working on cool stuff.

Here’s what you need to know…

The Markel Style…it’s what we’re all about!

Markel has a commitment to Success . We believe in hard work and a zealous pursuit of excellence while keeping a sense of humor . Our creed is honesty and fairness in all our dealings.

The Markel way is to seek to be a market leader in each of our pursuits. We seek to know our customers' needs and to provide our customers with quality products and service .

Our pledge to our shareholders is that we will build the financial value of our company. We respect our relationship with our suppliers and have a commitment to our communities .

We are encouraged to look for a better way to do things…to challenge management . We have the ability to make decisions or alter a course quickly. The Markel approach is one of spontaneity and flexibility . This requires a respect for authority but a disdain of bureaucracy .

At Markel we hold the individual's right to self-determination in the highest light, providing an atmosphere in which people can reach their personal potential. Being results-oriented , we are willing to put aside individual concerns in the spirit of teamwork to achieve success .

Above all, we enjoy what we are doing. There is excitement at Markel, one that comes from innovating, creating, striving for a better way, sharing success with others… winning .

The Role – Sr. Business Systems Analyst

What we are looking for…

Markel is seeking a talented and passionate business systems analysist to join our team. We want a vocal advocate of agile / lean methods who will be excited about leading creative problem-solving as part of a cross-functional team; will obsess over writing smart, simple business requirements; will tirelessly strive for the best end-user experience and will have the drive and desire to keep learning the latest industry tools and techniques.

What you’ll do…

• Act as a lead analyst on strategic initiatives
• Be an advocate and evangelist for business systems analysis practice
• Act as a player, coach, and change agent in an ever changing environment
• Work closely with Product Owners and/or business leaders to align project outcomes
• Develop and maintain detailed user stories and other project artifacts
• Drive excellence within community of practice through coaching and educating other analysts
• Build strong working relationships with business and IT partners

About you…

• A team player, analysis/process mentor, keen to coach others and share ideas with your team
• Previous experience working as a core part of passionate agile teams
• Working understanding of the Software Development Life Cycle
• Experience in a variety of fast-moving domains working on strategic initiatives
• Consider yourself a generalist and can pick the right tool for the job
• A great communicator able to articulate business needs and technical issues in plain language
• Take ownership of tasks and are outcome focused
• Able to build relationships and are a trusted advisor to IT and the business
• Continuous learner, seeking out new solutions, and engaging in process improvement

Some things you have experience with…

• Forms development
• Establishment and reporting of team metrics and performance drivers
• Agile project methodology and specific deliverables
• Lean methodology and continuous improvement processes
• Demonstrated collaboration, strong analytical and product management skills
• Use of enterprise-wide requirements definition and management systems and methodologies
• Experience of working in a matrix and distributed environment, with ability to guide and direct small teams
• Demonstrated ability to multi-task and manage multiple projects simultaneously.

Other desirable/ advantageous skills and experience…

• Experience gained in either an insurance or insurance related business or a fast paced retail environment.

“Why work for us?”

Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.

Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.

Commitment to open doors

Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee.

Entrepreneurial spirit

As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.