Sr. Application Analyst

ResponsibilitiesOne of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; ranked #281 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
The Corporate Information Services Department is seeking a dynamic and talented Senior Application Analyst.
The Senior Application Analyst supports the implementation of UHS applications and Interfaces. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Designs and implements new applications or modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Interfaces with the user community regarding application design and support. Provides guidance to less experienced staff. Shares experience and expertise with other members of team.
Key Responsibilities include:
System Implementation

• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Designs solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.
• Assists in providing programming estimates for new, or changes to, existing project requests
• Designs, codes, tests and documents new systems or enhancements to existing systems.

System Maintenance/Support

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.

Administration and Oversight

• Effectively trains analysts in performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Contributes to performance evaluation of junior staff members as needed.
• Keeps management well informed of activities, needs, problems.
• Reviews and reports progress on an ongoing basis
• Provides technical advice to staff as required
• Directs and assists other Programmer Analysts when necessary
• Performs other tasks as required by management.

QualificationsBachelor's Degree required. Master's Degree preferred.
Position Requirements:
Knowledge:

• Five or more years of progressively more responsible Information Systems experience.
• This position requires a Bachelor’s degree in Computer Science or Information Systems with a minimum of 5 years of experience in Data Visualization Tools (Tableau, Pyramid, Qlik, etc.), SQL Server, HP Vertica, SQL Server Integration Services (SSIS), and RDBMS methodology, or any combination of education and experience that provides the skills and abilities necessary to perform this job.

Skills:

• Working knowledge of system application implementation, enhancement and support methods and practices.
• Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
• Working knowledge of IS standards and quality methods and metrics.
• Working knowledge of project management methods. General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Language proficiency in English, with excellent written and verbal fluency.
• Experience will include problem solving, creating system and program level documentation, complex database design concepts, knowledge of basic business management concepts.
• Ability to analyze customer inquiries and requests to generate actionable reports and dashboards utilizing industry standard methods to help inform decision making.
• Position also requires a working knowledge of all aspects of the project development life cycle and the ability to multi-task while effectively managing time and meeting deadlines.
• Knowledge of financial hospital management, accounts payable, general ledger, decision support, and data warehousing is a plus.

Training: Ongoing training required to keep jobs skills current.
Travel Requirements: 5 – 25% domestic US travel (depending on projects).
This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
  

• UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

NoticeAt UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.