Sr. Analyst, Managed Care Contracts

769 million. That’s how many lives our products touch. At Novartis, being there when and how it matters most for our patients and customers allows us to live our purpose and help bring maximum impact to health outcomes.

Furthering our commitment to transforming medicine for patients, Novartis is embarking on an ambitious and exciting journey to reinvent how we use technology, data and customer insights to better serve our consumer’s needs and put them on a path to better health. This includes taking bold approaches that begin with a customer-centric mindset and harness the power of today’s digital and data-driven healthcare revolution to continue to improve and extend even more people’s lives.

• Do you want to help people understand their disease and how to seek out the proper treatment for it?
• Do you want to support patients achieve the best possible outcomes?
• Do you want to deliver a leading customer experience at all touchpoints?
• Do you want to be at the forefront of leveraging today’s technology advances to create tomorrow’s healthcare innovations?

We believe the answers are found when curious, adventurous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to utilize the power of digital and data to individualize and maximize interactions with customers. Where you’re empowered to not fear failure when taking smart risks. And most importantly, where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

The Senior Analyst, Managed Care Contracts will support the US Pharma, NGT, and Oncology organizations with the accurate and timely administration of discount agreements. This entails contract interpretation and system entry; validating membership; rebate payment adjudication and analytics.

Your key responsibilities include, but are not limited to:

• Process Expert/Lead - Evaluate and interpret contracts to ensure correct setup of products, pricing, and membership terms. Create and maintain Indirect/Direct membership information in Model N, SHAPE, and SAP. Conduct Class of Trade research in order to support Government Pricing calculations. Serve as subject matter expert for the department and leverage knowledge of system and membership expertise to drive priorities, project development quality/speed, and compliance. Manage and/or coordinate special projects.

• Business Partnering - Support contract strategy feasibility discussions with NPC, Oncology and NGT contract teams. Partner with the Government Pricing team to ensure accurate pricing calculations. Communicate with wholesalers, GPO, LTC, Specialty Groups, HIBCC, IMS, and HRSA to determine member eligibility. Work with teams in remote locations both inside and outside the U.S. to achieve department objectives.

• Team Leadership/Meeting Facilitation - Provide expertise and training to analysts within the team to help ensure understanding and alignment of standard operating procedures. Conduct meetings to achieve issue resolution within the department, with internal customers, wholesalers, and GPOs. Maintain systems and logs to track contracts, rebate, chargebacks, and membership issues for accurate reporting to management.

• Data Analytics/Super User: designated resource within department who will become expert on all systems and programs. They will be our internal experts who will be called upon for testing, troubleshooting, as well as for identifying errors and inefficient workflows.

• Quality Assurance – Ensure adherence to all standard operating procedures and SOX requirements. Identify risks to the department and organization, and communicate to management. Identify any areas for improvement and provide actionable feedback.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum requirements

What you’ll bring to the role:

• Bachelor’s degree required; subject area in Finance, Accounting, or Business Administration preferred
• 2+ years of experience in the pharmaceutical/biotech industry
• Familiarization with chargeback adjudication, rebate processing, membership and contract maintenance / understanding of pharmaceutical product discount contracts with various healthcare providers strongly preferred
• Working knowledge of class of trade and customer identifiers
• Proficiency in computer applications, including Microsoft Office, Outlook, and Adobe Acrobat
• Proficiency with life science applications; Model N and SAP a plus
• Demonstrated ability to persistently follow through and ability to juggle shifting priorities with ease
• Ability to research and respond to complex customer issues with reasoned judgment
• Excellent collaboration, communication and negotiating skills
• Leadership, motivation skills with ability to influence without direct responsibility
• Project and process management experience
• Results-oriented ability to deliver under tight deadlines
• Willingness to train and coach others

Why Novartis?
769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings

Division

PHARMA

Business Unit

US PHARMA

Country

USA

Work Location

East Hanover, NJ

Company/Legal Entity

Novartis Pharmaceuticals

Functional Area

Audit & Finance

Job Type

Full Time

Employment Type

Regular

Shift Work

No

Early Talent

Yes