Specialist, Intake - Bilingual

JOB DESCRIPTION

Each year, Neighborhood Tax Centers assists thousands of low income families by preparing their taxes for free at twelve locations in the Houston area. If you are interested helping others while working in a fast paced, stimulating environment, please consider joining our team.

Intake Specialist will greet clients as they enter tax center, assist clients with preparing an intake sheet, and provide translation services as needed in tax center.

Job Description

• Monitor and utilize sign in sheet to provide order for tax preparation
• Review client documents to ensure completion
• Verify tax return is within scope and income limits
• Provide clients with intake paperwork and assist in filling out as needed
• Provide translation services in Spanish as needed by clients
• Ensure front desk is properly stocked with clip boards, intake paperwork, pens, and other necessary supplies
• Other duties as assigned by tax center manager

Candidate must be Bilingual in English and Spanish to be considered

All candidates selected must complete training and certification provided by employer to continue employment

Ability to work evenings, weekends, and long hours from January through April is required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)