Social Service Coordinator

Social Service CoordinatorCantrell, 427-455 Cantrell Street, Philadelphia, Pennsylvania, United States of America Req #1150

Tuesday, January 12, 2021

HumanGood offers competitive and phenomenal benefits. Eligible positions receive paid time off, plus paid holidays, a company-matching 401(k) and choice of health, dental and vision plans.
HumanGood is a mission-focused, values-driven non-profit leader in senior living, dedicated to helping those we serve live their best lives. We believe all adults should have the opportunity to live their lives with enthusiasm, confidence and security, regardless of their physical, social, or economic circumstances. We are one of the largest non-profit senior living providers in the nation, with 21 life plan communities and 96 affordable housing communities for seniors.
Location: Cantrell Apartments

This position is Part-Time, 15 hours per week.General Responsibilities
Under limited supervision, the Resident Service Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the needs of residents and relocation when necessary. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
ESSENTIAL FUNCTIONSThe following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.
Work Duties

• Assesses resident needs based on admission social services history, resident’s health, psychological and social needs;
• Develops a Resident Care Plan based on the above assessment;
• Visits and interviews residents at quarterly intervals and when requested by staff, physicians, residents or family members to determine recreational/activity history, needs, and interests, as well as social services’ needs;
• Counsels and assists families with issues or concerns relating to caring for a resident;
• Develops measurable social service goals and revises goals and care plan quarterly;
• Attends resident care plan and resident evaluation committee meetings for resident’s in
• areas of responsibility;
• Completes documentation regarding social service needs as required by regulations;
• Coordinates, facilitates and organizes educational programs for residents regarding health, safety, and quality of life concerns;
• Monitors Medicare eligibility period and provides required notices to residents/responsible parties;
• Establishes relationships with individual residents, their families and neighborhood groups
• Provides general case management (including intake) and referral services to all residents needing such assistance;
• Provides individual casework, case management for frail or at risk residents to include assessment, development of individual care plan, coordination of services and monitoring;
• Serves as liaison with appropriate social and health agencies and service providers in the community;
• Refers and links the residents of the community to local service providers, such as, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventive health screening/wellness, and legal advocacy;
• Educates residents, and families on service availability, application procedures, client rights, etc., providing advocacy as appropriate;
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
• Manages the provision of supportive services where applicable;
• Helps the residents build informal support networks with other residents, family and friends;
• Works with residents, families and outside agencies when need for a higher level of services has been identified;
• Report any suspected cases of abuse, neglect or exploitation of a resident to appropriate agency;
• Report problems of service provides to the appropriate agency;
• May set up volunteer support programs with service organizations in the community;
• Maintains accurate records and files in the most confidential manner;
• Promotes and protects the rights of each resident;
• Attends in-service training workshops and meetings as required;
• Provides effective and courteous service to all residents, guests and co-workers;
• Conducts work tasks safely and in compliance with the facility safety program;
• Provides effective and courteous service to all residents, guests and co-workers;
• Promotes and protects the rights of each resident;
• Performs other related work as required.
  

MINIMUM REQUIREMENTS
Education –

• A Bachelor’s Degree in social work or related program such as gerontology, psychology, or recreation therapy;
  

Experience/Training –

• 1 to 2 years of experience, preferably in a geriatric setting; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
  Certificates, Licenses, Registrations –

• Social Services certification preferred

HumanGood is recognized and certified as a “Great Place to Work” by the Great Place to Work Institute, who reviewed our programs and polled our team members.
For more information, please visit our website at www.humangood.org
We are an Equal Opportunity Employer.

Other details

• Pay Type

  Hourly