Simulator Technician I

Requisition 23074

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Simulator Technician Apprentice, I, II, III

LOCATION: Learning Centers

DEPARTMENT: Simulator Operations

SUPERVISES: NA

GRADE: GRD 9, 12, 13, 15

REVISION: 19Nov19

REPORTS TO: Manager, Flight Training Devices

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

The Simulator Technician Apprentice, I, II, III, maintain and /or repair flight training devices (FTDs) in accordance with Regulatory Authority requirements and company standards by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

FlightSafety Learning Centers provide training and support to Customer and Clients 24 hours a day, 7 days a week, 365 days a year. Learning Center technicians may be scheduled at varying times and days to support the Customer needs.

Apprentice (Grade 9) – Entry level uses basic understanding of the field to perform job duties Works directly with more senior Teammates. Work is closely observed and reviewed.

Tech I (Grade 12) – Performs more varied and difficult aspects of the job; may need some guidance on job duties; applies learning to recommend options to address unusual situations

Tech II (Grade 13) – Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.

Tech III (Grade 15) – Performs without assistance; recognized as a resource to others: able to translate complex issues to others; able to improve processes; focus on broad issues.

Job Duties:

• Perform standard Simulator support activities such as: installation, operation, inspection, periodic maintenance (align & adjust), of Simulator components and systems
• Perform Customer configuration changes to Simulators and FTDs, evaluate and confirm proper post change operation. This includes hardware, software, and avionics database

change-outs

• Able to quickly identify, troubleshoot, repair or replace most of the Simulator and FTD electrical and sub system components and most hydraulic system components with little to no assistance.

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• Exercise judgment and independence in determining solutions to maintenance and repair problems, and otherwise carry assignments through to completion, and referring only the

most unusual and difficult problems to the Lead/Sr Lead Technician or the A/MFTD.

• Monitor Simulator(s) performance and condition to ensure that equipment continues in compliance with governmental regulations; this is accomplished by making sure that changes are not made to the training software or hardware that would affect the handling characteristics of the simulator, in either air or ground modes in accordance with FlightSafety International policy and standards; also through continuing observation of maintenance and pre-flight log(s), and by assisting with and/or conducting simulator performance evaluations, as necessary.
• Able to accomplish scheduled portions of the Qualification Test Guide (QTG), check and mark test results as required, and participate in recertification procedures for the FAA.
• Exhibit an understanding of the SAP system and the inventory management process.
• Must be familiar with all governing regulations required by the various approval authorities for the proper operation of all FTDs, the facility, and the safe employment of personnel.
• Initiate or assist users (DOTs, PMs, instructors, clients, etc.) in the use of ePodium when creating a Simulator Discrepancy Report (SDR) , as well as how to access all of the

documentation on ePodium previously available only in the Simulator Logbook.

• Must be knowledgeable of all Simulator Support, Quality Operating Procedures (QOPs), and related documentation.
• Participate in inter-shift briefings, reviewing the shift log, and shift pass downs; reviewing Simulator Logs, and maintaining email communication.
• Make recommendations to the Lead/Sr. Lead Technician or the A/MFTD concerning needed parts, acquisitions, or other material used for FTD repair and support, or other Center

projects.

• Adhere to required work schedule including prompt and regular attendance.
• Report on a timely basis, any safety hazards observed in work area, equipment, and/or building to the appropriate person(s) for correction.
• Supports published Quality Management Systems (QMS) and Business Processes.
• Support Learning Center Management System (SMS) by adhering to the processes related to accomplishing SMS goals.
• Support FlightSafety International’s, and its subsidiaries’ commitment to ethical behavior by basing our priorities on lawful and ethical conduct as we deal with co-workers, customers,

vendors, and others in all of our operations. (See Sarbanes-Oxley Act of 2002)

• Occasionally travel for training purposes or to assist other Centers, as needed.
• Exhibit and practice professional and courteous behavior while interacting with both internal and external customers.

OTHER DUTIES AND RESPONSIBILITIES:

• Travel, as required.

EQUIPMENT/ SOFTWARE KNOWLEDGE AND SKILLS:

• Basic office equipment (PC/Copier)
• Basic office software (Access, MS Word, Outlook)

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QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION AND/OR EXPERIENCE: (Minimum Requirements)

Apprentice – Associate's degree in electronics from college or completion of an electronics technical school preferred; or a combination of three (3) years’ education and experience, including civilian/military electronics, or related technical experience.

Tech I - Associate's degree in electronics from a college or completion of a civilian/military electronics technical school preferred, and meet the proficiency requirements of the Technician Advancement Qualification Grid.

Tech II - Associate's degree in electronics from a college or completion of a civilian/military electronics technical school preferred, and meet the proficiency requirements of the Technician Advancement Qualification Grid.

Tech III - Associate's degree in electronics from a college or completion of a civilian/military electronics technical school preferred, and meet the proficiency requirements of the Technician Advancement Qualification Grid.

To perform the job successfully, an individual should demonstrate the following competencies:

Accountability - Shows up to work as scheduled, and follows instructions, policies, and procedures. Meets productivity standards, deadlines, and work schedules. Accepts full responsibility for quality of work, both independent and team projects.

Communication - Conveys ideas and facts verbally and in writing by presenting information clearly, concisely, politely and professionally to all appropriate parties while listening carefully to others to ensure information is understood.

Approachability - Earns others’ trust and respect through consistent honesty and professionalism in all interactions. Does the right thing, even when it is difficult or not recognized. Does not yield to pressure to show bias or manipulate others.

Organizational Awareness - Knows the organization’s mission and how it’s social, political and technological systems work and operate effectively within them. Understands how programs, policies, procedures, rules and regulations drive and impact the work and objective of the organization.

Teamwork - Cooperates and collaborates with all teammates to achieve common goals by sharing information or expertise; working together to solve problems in a positive manner while valuing the contributions of others.

Analytical Thinking – Efficiently and accurately dissects problems and information into their meaningful parts and uses logic and judgment to evaluate alternatives and develops solutions.

Detail Oriented – Diligently attends details and pursues quality in accomplishing tasks by checking work to ensure accuracy and completeness.

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Initiative – Proactively identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.

Safety Awareness – Identifies and corrects conditions that affect teammate and/or client’s safety; upholds safety standards.

Self-Motivated – Results-oriented, with a high drive to achieve their objectives and standards with little supervision or direction.

Technical Aptitude – Displays the capability to relate to a specific field of activity which requires a particular skill or specialized knowledge.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit.

Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.

The noise level in the work environment is usually low to moderate.

FlightSafety International is dedicated to creating and preserving a cooperative work environment and to management's responsibility to evaluate work equitably and to reorganize the business structure and work assignments when necessary.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

My signature indicates that I have read, fully understand and accept the job requirements as set forth in this job description and am committed to the job responsibilities and the cooperative environment.

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(Print Name)

__________________________________ __________________________

(Signature) (Date)

REGULATORY NOTE: FlightSafety International adheres to distinct regulatory requirements throughout its training locations worldwide. All teammates are required to adhere to these regulatory requirements.