Shipping Clerk

Job Title: Shipping Office Associate

Primary Purpose: The Shipping Office Associate is responsible for the daily data entry of all incoming/received and outgoing/shipped orders; ensuring deliveries and pickups are scheduled accordingly and checking drivers in upon arrival; and carefully reviewing orders submitted to the shipping office to ensure accuracy of dock personnel prior to accepting or delivering product.

Essential Functions

• Learn and follow procedural methods to eliminate problems, improve quality and productivity.
• Daily data entry into the Famous database for all incoming received and outgoing shipped orders.
• Knowledge of product and database functions.
• Sign drivers in daily, assuring they provide the correct information pertaining to their incoming and/or outgoing orders.
• Sign drivers out daily, assuring they are provided with an accurate Bill of Lading and/or invoice for our customers.
• Review every pick ticket submitted to the Shipping Office is accurate and signed off properly by the dock personnel.

· Provide communication between the dock, Sales, Sourcing, and Operations departments by communicating all discrepancies pertaining to any incoming and/or outgoing order directly to its respective department personnel.

· Provide drivers and/or customers with approximate times to when their orders will be ready.

· Work diligently with the Operations department to ensure all sales orders and purchase orders, are shipped and/or received on time.

• Troubleshoot problems related to Shipping and Receiving departments.
• Perform and follow policies and objectives that pertain to the Shipping department.
• Maintain an accurate log of checks and cash paid by our COD customers and submit them promptly to the Accounting department.
• Maintain an accurate log file that assures all Air and FedEx orders have been printed prior to their deadline daily.
• Maintain an accurate log file that assures all Bill of Ladings for all shipped orders have been submitted to the Sales department daily.
• Ship every Air and FedEx order to their required shipping destination promptly daily.

Qualifications

· English required, bilingual preferred (Spanish).

· 1-2 years previous experience in shipping and receiving preferred.

· Excellent multi-tasking skills.

· Proficient in Microsoft programs with emphasis on Microsoft Office Suite and Excel.

· Excellent verbal, written and presentation skills.

· Creative thinking and analytical skills.

· Team player.

· Professional work ethics.

· Excellent customer service skills both via telephone and in person.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee must frequently stand and walk. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment and Environmental Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Work environment is usually fast paced with frequent short deadlines and regular instances of critical or unusual situations requiring a high level of adaptability and flexibility.

• Field of work includes offices and in some instances the warehouse and surrounding grounds.

• Limited hazards due to visits to warehouse and surrounding areas.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Schedule:

• 10 hour shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Data entry: 1 year (Required)

Language:

• English and Spanish? (Required)

Shift Availability:

• Night Shift (Required)

Typical start time:

• 2PM

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place