Shift Leader

We must warn you: it takes a special kind of person to join the #gustofam. We are looking for passionate people, full of positivity and potential. Humans want to laugh while they work hard together as a team. Individuals that feel a part of something bigger than themselves, and who allow our guests to feel welcomed in our homes. Helpful humans that always lend a helping hand. gusto! team members are full of diversity, thoughtful and are excited to learn and grow with us, as family.

***STATED PAY RANGE INCLUDES TIPS***

Shift Leader

Job Summary

A Shift Leader is responsible for overseeing the daily operations of the store. As a member of the management team, you will be responsible for the general oversight of daily operations and team leadership. This role includes staff management and oversight, training, ensuring food preparation is done per guidelines, maintaining the highest quality of cleanliness, safety, and sanitation at the store; ensuring the customers experience a quality dining environment; maintaining a sense of team cohesiveness.

Responsibilities and Duties

Accountable for registers: ensuring the correct cash amount is available for opening and closing out registers according to procedures. This includes credit card and meal delivery units (DoorDash, Uber Eats, etc.)

Accountable for Front of House staff when the manager is not on duty

Direct other employees through their daily routines and interact with guests to make sure they have a satisfactory experience

Train new Team Members on company policies and procedures

Monitor and supervise timely arrival or departure of scheduled Team Members.

Ensure store is open or closed according to procedures

Establish task for Team Members to ensure a clean workplace, this includes stocking supplies, maintaining clean restrooms, and front house areas

Support the manager in the daily operations of the store

Ensure the store personnel provides exceptional customer service

MINIMUM QUALIFICATIONS:

6+ months of foodservice experience.

Excellent communication skills, both verbal and written.

Basic mathematical skills.

Understanding of HACCP requirements.

Excellent people skills.

Available to work shifts and extended hours.

Ability to work shifts, over weekends, and on holidays, as required

Punctual, reliable, and trustworthy

Ability to multi-task

Able to work well in a team environment

Self-starter who completes tasks without excessive supervision

A desire for continuous learning and professional development.

Must have your own vehicle or have a reliable means of transportation

Benefits:

Free meal on shift

Tip sharing

Competitive wages

Flexible scheduling

Detailed and intentional training

Leadership development

One-on-one development with both the Owner and the General Manager

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid training
• Vision insurance

Physical Setting:

• Fast casual restaurant

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All team members are required to wear masks

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)
• Food Handler Certification (Preferred)

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Work Location: One location