Severance Coordinator (ER Operations)

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

As a central member of the Employee Relations & Engagement Operations team, the Severance Coordinator will support company efforts to maintain a positive employee relations environment and uphold company culture. The Severance Coordinator is responsible for supporting key department work streams: Severance Administration and Processing, Severance Database Management, Disaster Relief, Labor Relations, ER Analysis and Reporting, and department projects.

• Serve as a member of the Employee Relations Operations team and utilize SME and institutional knowledge in response to inquiries on Gap Inc. severance practices and procedures to ensure consistency and continuity in service level and employee experience
• Responsible to manage the administration of the Gap Inc. severance program and database across all Brands and Functions for the Standard and Executive Plans (NA); including implementation and execution against severance strategy, policy, and process; coordination and communication across multiple cross functional teams (e.g., HR, Legal, Finance and Payroll)
• Produce and deliver highly confidential and sensitive documentation and information related to all levels of the organization
• Provide targeted, specific severance program/policy guidance to HR business partners across the organization
• Vendor management related to COBRA and Outplacement services
• Ensure compliance with company records retention requirements for all severance documents
• Provide operational support to additional department workstreams, including Disaster Relief, Labor Relations, ER Education, ER Analysis and Reporting, and other ad hoc department projects

• Basic knowledge of Expertise in US employment law
• Technical knowledge of methods in HR/ER Operations and understanding of Gap Inc./ER systems such as Workday, Access Database, SharePoint (Folio); vendors’ systems, such as Whistleblower Hotlines and Case Management Database/Systems
• Advanced working knowledge of Microsoft Office Suite: Excel (Pivot tables and Advance Array Formulas), Word, PowerPoint and MS Access
• High level of detail orientation and ability to manage complex, time sensitive projects; recognize and act on inconsistencies in data or results
• Experience working in a fast paced environment focused on customer service, coordination, and execution

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

US Candidates – Non NYC
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

US Candidates – NYC
Beginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).