Service Technician II

JOB SUMMARY

The Service Technician II will support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. The posiition will install, maintain and repair automated packaging and distribution equipment within a 24x7 warehouse/logistics environment providing operations and maintenance services to support a fleet of robots. Also, mentor junior technicians to grow in their roles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Complete preventative maintenance routines with proper documentation

Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more

Track and store department inventory

Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.

May provide informal assistance such as technical guidance and/or training to coworkers.

May coordinate work and assign tasks.

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High School Diploma required, with an Associates Degree preferred

2-4 years of experience with a vocational focus in the Mechanical or Electrical field

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and/or ABILITIES

Uses personal computer and/or tablet for email, ESS and training. Basic skills with Microsoft Office Outlook.

Physical requirements include stooping, standing, walking, and climbing stairs / ladders.

SCOPE OF RESPONSIBILITYDecisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.