Service Coordinator

The Waldinger Corporation seeks an enthusiastic person with strong computer and organizational skills! The Service Coordinator coordinates customer service requests from initiation to completion. Partnering with service operations management, the Service Coordinator communicates the service schedule with the customer, coordinates with and schedules the Technicians while ensuring that the customer’s service request is completed in a timely manner. Examples of duties include: schedules service requests, handles client inquiries and concerns, prepares weekly/monthly execution plans for planned service agreements, procures parts-materials-tools, conducts customer service follow-up, maintains refrigerant tracking log, facilitates the administration of warranty claims, receives/reconciles completed work orders, maintains up-to-date client account information.

Job Requirements:

• Capable of managing a large number of diverse tasks with persistence and cooperation
• Strong computer and organizational skills
• Basic project accounting or costing principals is desired
• Ability to interact with customers and co-workers professionally
• Excellent phone and communication skills

We Offer:

• Paid holidays
• Health, dental and vision insurance
• Growth potential with a stable company
• Paid vacation and sick days
• Health club reimbursement
• Wellness - $100 a year for getting your yearly physical
• 401k with company match and profit-sharing
• Tuition reimbursement
• Term, AD&D and Dependent Life insurances
• Prepaid Legal

The Waldinger Corporation is a full-service mechanical, electrical, sheet metal and service contractor operating under a people-first approach. The Waldinger Corporation has branches throughout the M.W. and S.E. United States and has built a reputation as an industry leader since its beginnings in 1906.

The Waldinger Corporation is an EOE, including disability/vets.

The Waldinger Corporation participates in E-Verify.