Service Coordinator I (RN/LPN), R-402

*WE WELCOME YOU INTO A GROWING COMPANY*
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in more than 16 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
Dream of a job that makes a difference? We did too. Find yours below.
Company: Consumer Direct Care Network
Position: Service Coordinator (RN/LPN)
Schedule: Full-time
Location: Great Falls, MT
*For consideration of employment, please include a resume.*
POSITION OVERVIEW
Consumer Direct Care Network is seeking a self-starting, energetic and people-oriented Service Coordinator (RN and LPN) to work in a dynamic and fast paced environment located in our Great Falls office. In this important role you will provide training and support to our members who are self-directing their services as well as managing staff that support members with traditional model of services. The Service Coordinator will be responsible for arranging and conducting in-home visits, and are involved in day-to-day operations, referrals, intakes, and program monitoring. Successful candidates will possess strong interpersonal abilities, provide exceptional customer service, and has a high value for teamwork.
In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable. We have high standards for how our employees conduct themselves at work and in the communities we support. Our company values of Respect, Integrity, Service, and Excellence guide us in all we do. Come join our team and be a part of a rewarding career helping others!
WHAT YOU WILL DO

• Manage a caseload of clients
• Oversee a number of field caregivers
• Review and process incoming paperwork
• Enter data effectively and efficiently
• Respond to phone calls and emails
• Document client contacts
• Practice problem-solving techniques
• Conduct new client enrollment trainings
• Maintain a high level of customer service and compliance
• Speak in front of small groups of people
• Other duties as assigned

QUALIFICATIONS

• RN or LPN license required
• Strong written and oral communication skills
• Great time management skills to help successfully meet deadlines
• Proficient in working on a computer – specifically MS Office Suite, Adobe Acrobat, and Skype for Business
• Self-motivated worker with effective multi-tasking skills
• Valid driver’s license and reliable transportation
• Must be able to successfully pass a background screening

• Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred
• 1 year previous experience working with individuals with disabilities or the elderly preferred
• Combination of education and experience

WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:

• Benefits for all employees
• Rewarding career helping others
• Fun and engaging work environment built on team unity
• Paid Time Off for the things you love to do
• Holiday and Sick Time available
• Retirement planning
• Professional training to help advance your skills for career development
• Job satisfaction knowing you make a difference in the work you do and lives we serve

*Benefits may vary depending on employment status*
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 16 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace.

Job Type: Full-time

Experience:

• nursing and nursing administration : 1 year (Required)

License/Certification:

• RN or LPN license (Preferred)