Service Account Manager

Position Overview:

Manage a portfolio of service projects and clients while growing existing customer base.

Responsibilities:

• Customer acquisition, relationship management and business development.
• Management of service projects inclusive of pre-planning, cost tracking, billing, project documentation and project close out.
• Supervise and schedule field service technicians.
• Manpower projections for projects on a weekly basis.
• Prepare estimates for service projects.
• Participate in meeting annual service department revenue and profit margin goals.
• Operates as point of contact for assigned customers.

Qualifications:

• 3 to 5 years experience estimating and/or project managing of commercial construction projects.
• Electrical field experience required. Licensed electrician is preferred.
• Experience in end-user customer projects.
• Excellent communication, interpersonal, and computer skills.
• Strong organizational, record-keeping and follow-up skills.
• Strong time management and multi-tasking skills.
• Ability to identify and meet customers’ expectations and requirements.
• Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others.
• Knowledge of Spectrum Construction Software a plus.
• Knowledge of Conest Estimating Software a plus.

EEO