Server - The Plaza At ChampionsGate

Our mission at ICON is to consistently anticipate and exceed our customers' expectations by providing outstanding facilities and superior service at each and every one of our clubs. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism.

Job Title: Server

Reports To: Food & Beverage Director

Position Summary:

Servers have a dynamic role in the overall experience of our Guests. A Server greets and serves the guest in a gracious and professional manner while in accordance with standards of quality, presentation and sanitation. This role must strive to provide outstanding service at all times while maintaining the understanding that you represent the face of a company focused on providing ICONic service.

Essential Job Functions:

• Delivers and promotes prompt, courteous and friendly service to all members, guests and employees.
• Distributes menus and seats members/guests, if hostess is not on duty or is busy.
• Provides immediate attention to all members and guests upon seating.
• Answers questions and suggests menu items maintaining knowledge of daily specials.
• Turns orders into kitchen and explains any special cooking instructions with accurate abbreviations.
• Serves meals according to service techniques.
• Follows up with guests/members to ensure satisfaction and makes recommendation for additions.
• Accurately operates the point of sale (POS) and performs cash reconciliation.
• Removes soiled dishes and maintains cleanliness and sanitation standards of all work areas.
• Verifies accuracy of all checks before presenting to Guest and present in a timely manner.
• Advises supervisor/manager of any complaints as soon as they occur.
• Trains new staff members.
• Performs opening and closing duties as well as work as assigned by manager.
• Studies all menu items and is able to explain dishes to members and guests upon request.
• Attends pre-shift line-up meetings before each service shift and attends all staff meetings.

Educations/Certificates/Licenses/Training:

• Must obtain any required local and state licenses or certifications.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Schedule Requirements:

Must be available for all shifts including weekends and holidays.

Benefits:

ICON Management offers benefits to all full time employees the first of the month following 60 days of employment. The following benefit programs are available to eligible employees:

• Health Insurance with employer contribution
• 401k with employer contribution
• Vacation
• Paid holidays
• Life Insurance
• Employee Assistance Program

*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require an accommodation.

Job Type: Part-time

Pay: From $5.75 per hour

Schedule:

• Monday to Friday
• Weekends

Supplemental Pay:

• Tips

Experience:

• Serving: 2 years (Preferred)