Server

The Waitperson is responsible for taking food and drink orders from and serving all guests in assigned section of the dining room in a fast, courteous and efficient manner. The server must provide excellent service to guests, ensuring level of service meets the Company’s standards.

ESSENTIAL FUNCTIONS

• Greet guests in a polite, positive manner; takes beverage orders.
• Answer questions about the menu and takes food orders. Explains how various menu items are prepared, describing ingredients, and cooking methods. Suggests any menu item.
• Submit food order into kitchen.
• Serve guests their desired entrees in a friendly, efficient manner.
• Maintain pleasant dining experience. Check on guests periodically throughout their meals and attends to their needs.
• Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
• Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Maintain awareness of safety issues, and report them immediately to your manager
• Performs other tasks as assigned by the Culinary Director or Lead Server.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Be at least 18 years of age.
• Six (6) months experience in food service preferred.
• Must meet qualifications as required by the Department of Social Services for a RCFE Community.
• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Mathematics skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.
• Working knowledge of Microsoft Word, Internet search engines, etc.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties.
• The job requires travel of approximately 0%-10%

EQUIPMENT USED

• Touch-screen computer. POS System and credit card machine.
• Restaurant equipment, including trays, cleaning supplies/solutions, washcloths, drink machines, etc.

Guest Services Senior Living is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.