Server - Hilton Garden Inn Dallas/Duncanville

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.

Property Location: Hilton Garden Inn Dallas/Duncanville

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
• Greet guests, take orders and delivers orders
• Accept payments
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
• Communicates orders to the kitchen promptly and with accuracy
• Attentively listens to guests and anticipates any additional needs or concerns
• Collects used dishes and glasses from tables and other public areas
• Delivers room service orders as needed
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists team members and other departments as needed to contribute to operational efficiency
• Assists in maintaining cleanliness and appropriate inventories throughout the department
• Performs additional responsibilities as assigned by leadership

Qualifications

• Strong communication and interpersonal skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner