Senior Wellness Coordinator - Bilingual English Spanish Preferred

Senior Wellness Coordinator

Department: Wellness & Nutrition

FLSA Status: Non-exempt

Reports To: Wellness and Nutrition Manager

Direct Reports: NONE

All employees of ENCAP are asked to embrace ENCAP’s Mission and the Community Action Promise:

Mission: ENCAP reduces the power of poverty in Eastern Nebraska through direct service and results-driven partnerships.

Promise: Community Action changes people’s lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.

Summary/Objective: The Senior Wellness Coordinator works with Wellness and Nutrition Manager to plan and facilitate individual and group programming for Omaha seniors. Under the direct supervision of the Wellness and Nutrition Manager the Senior Wellness Coordinator is responsible processing clients for rental/mortgage and utility assistance and overall case management. Additionally, the role will provide community outreach and collaboration. Confidentiality in this role is critical, since handling sensitive applicant information.

Essential Functions

• Work with senior advisors to plan monthly events/activities. Engaging in outreach to seniors in Douglas County and surrounding areas and inviting them to ENCAP events, online activities, and office visits. Assist in promoting community interest in opportunities and benefits to senior citizens and community support of the programs/activities.
• Take applications for hardship and food assistance. Assist in implementation of hardship assistance.
• Interviews client and/or family to determine client’s needs for a variety of social services which may include employment, job search, physical and emotional needs, and basic skills remediation.
• Provide pantries to seniors during distribution hours which may include the initial delivery to introduce yourself to the client. (Tuesdays and Thursdays 9AM-12PM)
• Outreach by phone, zoom meeting, or in person to senior population to follow up and check in. Establishing effective working relationships with clients, family, community and professional sources.
• Provide intensive case management, including individualized goal-setting, coaching, problem-solving, and follow up to all seniors participating in the virtual wellness cohort.
• Entering data on computerized systems and maintaining case files in a timely manner and within prescribed deadlines.
• Collecting and reviewing client information to determine application eligibility and/or options. Providing a variety of assistance to senior population; provide information of services available; serve as an advocate/liaison in assisting seniors in obtaining necessary social, medical, physical, financial, psychological, educational and nutritional services.
• Provide timely and accurate benefits that improve nutrition and health as well as supplement basic financial needs.

Competencies

• Communication in a professional manner.
• Organizational Skills.
• Problem Solving/Analysis/Critical Thinking
• Technical capacity using required systems to log client information.
• Time Management
• Team Player
• Case Management

Work Environment

This position is performed inside the office building and in outside weather conditions.

Physical Demands

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and sitting at a desk. The employee must frequently lift and/or move items over 20 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Occasional evening and weekend work may be required.

Travel Required

25% or less - You may be expected to travel for this position within the Douglas/Sarpy county area.

Preferred Education and Experience

• 3 - 4 years of experience working directly with the aging population.
• Bachelor’s Degree in Social Work, Human Services, or related field or 6+ years of experience in lieu of education may be considered.
• Bilingual (English/Spanish)
• At least 1 year experience with Microsoft Office applications (Outlook, Word, Excel, Access, etc)
• 1 year experience working independently and meeting deadlines (self-motivated, good judgement, critical thinking, detail oriented)

Americans with Disabilities Act Compliance

Eastern Nebraska Community Action Partnership is an Equal Opportunity Employer. ADA requires the Agency to provide to adequate reasonable accommodations to qualified persons with disabilities. Prospective and current staff are encouraged to discuss ADA accommodations with management and the Human Resources Department.

Additional Requirements:

• Knowledge of Community Resources & Matching Needs to Programs
• Collaborative within organization and within the community
• Comfortable learning new computer systems
• Ability to schedule Zoom Meetings with clients and others, utilize Zoom for teaching classes to seniors, teach seniors on how to utilize their computer/smart phone for classes or meetings, and schedule assessments with seniors to determine program success.
• Ability to teach and reinforce principles of behavior change to motivate seniors in the virtual wellness cohort to improve physical activity levels and build support to sustain a healthier lifestyle
• Completion of Assessments assigned in this job posting

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Senior Case Mgmt/Program: 3 years (Required)

Work Location:

• One location

Typical start time:

• 9AM

Typical end time:

• 5PM

Company's website:

• www.encapnebraska.org

Company's Facebook page:

• https://www.facebook.com/encapnebraska/

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place