Senior System Analyst

Job DescriptionSenior Systems AnalystDescriptionPOSITION SUMMARY:The Senior Systems Analyst plays a critical role in understanding and assessing the impact of business changes and needs; analyzing and capturing requirements; communicating requirements to relevant stakeholders; and monitoring the build of the solution to ensure it meets the requirements. They will interact directly with clients, key stakeholders and IT development to ensure proposed processes and systems meet desired needs. The analyst is also expected to gain knowledge of rapidly changing computer technology and is preferred to have pharmaceutical or healthcare industry experience as well as demonstrable experience in all phases of the software development lifecycle.
PRIMARY DUTIES AND RESPONSIBILITIES:

• Document and maintain business and functional requirements and ensure persistency
• Provide consultative assistance to business users and stakeholders looking to streamline processes by analyzing and determining problem/opportunity/solution resolution
• Elicit requirements from end users to solve a business problem and identify the desired results
• Handling Scrum Daily Standups, writing User stories and Backlog items.
• Work with Development and Testing team to make them understand user stories.
• Anticipate, quantify and resolve problems and issues with requirements.
• Communicate with clients and stakeholders using data process models to clarify and validate requirements
• Oversee implementation, coordinating tests and observing initiation of the system to validate performance and ensure all business requirements and their integrity are maintained.
• Address issues and questions related to intended functionality of the system, as well as support the business in implementing the required changes to make effective use of the new system
• Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
• Develop specifications, wireframes, diagrams and flowcharts for programmers to follow
• Specify inputs and format outputs to meet users’ needs
• Perform all responsibilities within the guidelines and IT policies and directives at or above our client’s performance and evaluation standards.
• Utilize time management skills and multi-tasking capabilities to handle multiple and parallel projects, deliverables while working both independently and collaboratively within a team.
• Maintain user confidence and protect the business by keeping information confidential.

QualificationsEXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in computer science, engineering or management information systems with a minimum of five (5) years of experience as a Business Analyst, Systems Engineer or equivalent.
• Experience in the Pharmaceutical, Medical Device or Healthcare industry.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Demonstrated experience in all phases of the software development lifecycle
• Proven leadership skills with the ability to effectively and professionally represent the organization at the client site
• Critical thinker who can evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business needs
• Employ facilitation techniques in discussing requirements with clients (e.g. Brainstorming, structured walk through, JAD sessions)
• Able to identify “as-is” state vs. “to-be” state using a variety of applicable tools and techniques depending on the project and its complexity including but not limited to use-case diagramming, ERD diagrams, data flows and business process work flows.
• Experience using techniques such as sampling, model building and structured analysis, along with accounting principles, to ensure the solution is efficient, cost-effective and financially feasible.
• Experience in Agile Development methodologies
• Experience working side by side with development and testing teams to facilitate accurate understanding throughout the development lifecycle
• Management and maintenance of requirements traceability
• Write logical, comprehensive, concise reports, meeting minutes, correspondence; communicate effectively orally and in writing.
• Well organized with the ability to manage multiple tasks at once in order to meet demanding deadlines.
• Team player who can effectively work in a fast paced environment.
• Proficient in Microsoft Office (Excel, Access, Powerpoint, Word)
• Proficient in Microsoft Visio, Project and Sharepoint

Preferred Skills

• Experience developing and customizing requirements, process, and design documentation
• Experience working with and presenting to executive level clients
• Experience performing requirements, design, and testing activities
• Change management experience to include internal/external system training, external communication development on behalf of the client, demo facilitation
• Strong understanding of system architecture and a desire to participate in development strategy
• Experience with service-oriented architecture and accompanying functional documentation

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit.
• The employee must occasionally lift and/or move up to 10 pounds.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Schedule

• Must be flexible on schedule and hours
• Must be willing to work weekends if required to meet company demands