Senior Strategic Account Manager

We need your help in making the internet (and world) a safer, more inclusive, more welcoming place. We are looking for a product advocate to spearhead partnerships that strive to create communities that are vibrant and free from toxicity. If you are a creative business developer with a passion for helping drive important outcomes - Two Hat would love to have you on our team.

Who We Are

Two Hat is an industry leading community technology and content moderation company. Our mission is to help social networks build safe, healthy, and welcoming online communities by removing negative and amplifying positive interactions to empower better human connections. We believe that communities thrive when everyone is free to share online without fear of harassment or abuse. With a global, multi-lingual, multi-cultural mandate, our team works every day to bring joyful interaction to life across dozens of market leading communities - while simultaneously providing insight into the activities and risks within those experiences. Growing healthy, thriving, highly retaining audiences with, and for, our partners drives us every day.

Using a combination of human ingenuity and AI driven tools, we monitor more than 100 billion social interactions a month. Two Hat enables clients across a variety of social networks and gaming companies to build positive user experiences across text, images, and video by detecting and filtering harmful content in real time, before it reaches the community. More than just a filter, Two Hat gives organizations the insights and tools necessary to build and maintain their communities across multiple languages and cultures. Clients benefit from our scalable, autonomous, and transparent solution, as well as our team of industry experts who consult on best practices and industry standards. As a leading provider of content moderation best practices, we believe we can restore the original purpose of the internet - to empower positive human connection and facilitate healthy social online interactions.

We are leaders in our industry - obsessed with protecting children and the vulnerable. We partner with law enforcement, work with government agencies like the World Economic forum, and have been founding members of industry groups like the Fair Play Alliance. We take this work incredibly seriously and personally.

What We Are Looking For

Senior Strategic Account Executives at Two Hat Security love online communities and advocating on how to create positive outcomes for our partners using our tools and industry expertise. They are passionate about our mission and understand how our product offers differentiated, premium solutions to support the development and growth of our customer’s audience. They understand the importance of those audiences and advocate for solutions that will help grow and support engagement and retention within those communities.

Our Senior Strategic Account Executives are driven to achieve outcomes, have a clear and concise written and verbal communication style, are fanatical about customer satisfaction, have a competitive spirit, and an ability to direct individual accomplishments towards organizational objectives.

Successful candidates will be responsible for:

• prospecting, qualifying, selling and closing new business to existing and net new customers.

• managing multiple customers simultaneously at various stages of the selling cycle.

• work with cross functional teams to help align our product with customer feedback.

• driving the sales process with prospective customers as well as expansion within existing accounts.

The successful candidates have an exceptional sales track record capitalizing on strategic accounts, experience in a team selling environment towards enterprise organizations, an active interest in opportunities to increase customer satisfaction and deepen customer relationships, and demonstrated experience pulling together different areas of expertise to maximize sales opportunities.

Who You Are

You believe in our mission and want to make the internet a place for positive human connection.

You are a self starter, highly capable of taking initiative and proposing solutions when faced with challenges. You are a team player who believes in collaboration to achieve bold goals.

You love to close relationships and see the results for those new partners.

You have 5+ years of experience in sales of complex business software / IT solutions, that experience includes:

• selling in at the C level with ability to understand complex client needs and provide a comprehensive strategic solution that will meet the immediate and long term requirements and goals

• a proven track record in business application software sales and experience in a lead role in a team-selling environment.

• you have in depth knowledge and/or deep passion for the online games industry and/or large scale social media platforms

• demonstrated success with large transactions and lengthy sales campaigns in a fast paced and competitive market.

• demonstrated experience building and maintaining a healthy sales funnel

• demonstrated experience implementing and adhering to a sales playbook

• utilizing a CRM system

The Details

• Permanent position, 40 hours/week

• Remote applicants are welcome

Two Hat welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Join us

We believe in an internet that is safe for everyone - it is a vision that this team stands behind and strives to create every day.

We believe that we are what we do. We are a growing startup with an evolving culture. Our teams are ambitious, focused on quality, innovative, and deeply conscientious people. Being part of this team means that you get to wake up everyday knowing that you are part of making the world a better, safer place for our children, families, and friends!

As an organization we are focused on delivering a beautiful, quality product to our customers; companies that trust us to keep their communities connected and safe.

Are you optimistic, focused, collaborative, ambitious, and service driven but worried you don't have it all? At Two Hat we know that not everyone gains experience following a traditional path. If you share our values and drive for growth, want to make a difference in the world, and meet most of the qualifications, we encourage you to apply.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

COVID-19 considerations:
We have worked remotely from very early in the beginning of the pandemic; we will have flexible work patterns going forward. Our offices are in Winter Park, Florida and Kelowna, British Columbia, Canada.

Education:

• Bachelor's (Required)

Experience:

• SaaS Sales: 2 years (Required)

Paid Training:

• Yes

Management:

• Team Lead

Company's website:

• www.twohat.com

Company's Facebook page:

• https://www.facebook.com/TwoHatHQ

Work Remotely:

• Yes