Senior Software Engineer

ABOUT WELL HEALTH
Our Mission: Make healthcare the gold standard in customer service.
What We Deliver: WELL™ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health's intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient's preferred communications channel: texting, email and telephone. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.
Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.
Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America's Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA for two consecutive years. Additionally, WELL Health is proud to recently be named #484 on the Inc. 5000 list of fastest growing private companies, and #133 on Deloitte's 2021 Technology Fast 500. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare.
SUMMARY
WELL is looking for a talented Senior Software Engineer to join our fast-paced, growing engineering department. You will primarily be joining the integration architecture backend team that supports our internal integration pipeline, internal products and tools, backend services, and APIs. You will work with other bright and motivated software engineers under the guidance of our Director of Software Architecture.
You will be responsible for developing new and improving existing internal product APIs used by the Integration team to ultimately provide data to and from our clients. You will work closely with stakeholders from the Product and Integration teams to gather requirements for client use cases, and you will be responsible for designing and implementing elegant APIs and data models that will best fulfill those requirements. You will also be working on internal tools and products to improve and maintain our integration pipeline
In addition to being a strong developer, you will need strong communication skills to work with a distributed team and be motivated to build quality software. You will also be flexible and adaptable enough to thrive in a fluid startup environment. This is an exciting role with room for growth.
RESPONSIBILITIES

• Designing, developing, and maintaining products, services, APIs, and integrations for the WELL platform
• Maintain existing and build new backend services using Typescript on Node.js, Django, Java, and other open source technology and tools
• Collaborate with the Product and Integration teams in an Agile environment to break down requirements, plan, design, and estimate tasks
• Drive quality by writing effective unit, Integration, and functional tests for high availability and high throughput systems and libraries in an AWS ecosystem
• Architecting solutions using the latest security and compliance standards for healthcare
• Create high availability and high throughput systems using Redis, Postgres, Kinesis, S3, MongoDB, EventBridge and other AWS services.
• Effectively collaborate with Product, QA, UX, Client Success, and other internal groups (both technical and non-technical).
• Opportunity to work with infrastructure-as-code (Terraform) and frontend (React)
• Building tools to monitor system performance and reliability at scale

REQUIRED

• Bachelor's degree or higher in Computer Science or related field
• 3+ years of experience in a software engineer, software architect, or other software development role
• Experience with Node.js/JavaScript, Python/Django, Java, or other Object-Oriented programming language
• Hands-on experience with SQL, entity modeling, and relational databases
• Experience in designing RESTful APIs, event-driven workflows, and microservices
• Test automation experience – Jest/Mocha/Junit/Spock/Groovy unit testing, TDD, testing pyramid
• Experience with AWS or other Cloud technology
• Strong communication skills and an ability to interact with all levels of technical and non-technical audiences
• Strong commitment to producing quality products
• Extremely detail-oriented
• Teamplayer that is a positive attitude, and a passion for WELL's mission

BONUS

• Healthcare experience with Electronic Medical Records Systems, Practice Management Systems, Interface Engines, or other healthcare standards
• Experience building modular microservice applications in Node.js, Spring Boot, or other microservice frameworks
• Knowledge of software development best practices and familiarity with common design patterns
• Experience with Jenkins or other continuous integration and continuous delivery tools
• Experience with GIT, SVN, or other version control system
• Experience working in an Agile environment (Scrum or Lean)
• Experience using Jira or other issue trackers
• Familiarity with Terraform or other Infrastructure as Code tools

LOCATION
WELL Health is headquartered in Santa Barbara, CA. For this role, if you are located outside of the Santa Barbara area, we are open to candidates that are currently located within the United States and are interested in working remotely. #LI-Remote
WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams.
• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc) to hear from our employees about working at WELL.
Committed to Diversity, Equity, and Inclusion
WELL Health is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL Health are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. WELL Health is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!
We're dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL Health is committed to providing employees with a work environment free of discrimination and harassment; WELL Health will not tolerate discrimination or harassment of any kind.
Candidates should be aware that WELL Health currently maintains a policy requiring all employees (Resident, Mobile and Remote) to be fully vaccinated. New employees should be fully vaccinated by their start date. WELL Health is an equal opportunity employer, and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Job Type: Full-time