Senior Social Services Coordinator (Temporary)

About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. Since 2008, KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a* temporary (now - July 15th) and part-time (20hrs a week) *Senior Social Services Coordinator to strengthen KIND’s capacity across California spearheading the Lead Technical Assistance in the “Opportunities for Youth Project” over the course of a two-year funded project. In this role, KIND will work closely with the Lead Evaluator in the provision and support to service providers and family support grantees working with Unaccompanied minors. The Sr. Social Services Coordinator will report to Regional Director, Social Services.
Essential Functions:
Outreach, Training, and Technical Assistance

• Lead the design and implementation of project outcomes and deliverables.
• Conduct asset and resource mapping across California.
• Work closely with the Lead Evaluator of the project to conduct organizational assessments and develop work plans for partner agencies.
• Develop guidelines and implement training on key topics using Trauma-Informed Principles and a Culturally responsive Lens.
• Provide individualized technical assistance and expertise to KIND staff and community partners.
• Prepare practice advisories and gather materials regarding best practices on topics pertinent to KIND’s social services delivery.
• Represent KIND at local coalitions, courts, and agencies.
• Support data and protocol development and foster program sustainability.
• Create a state-based database of community partners and community engagement plan.

Social Services Team Management

• Participate in program development and contribute to the development of performance metrics, logic models, and narratives for grant applications and reports.
• With other members of the Social Services management team, develop and lead training and guidelines on best practices regarding self-care, wellness, prevention of vicarious trauma and burn out as well as appropriate professionalism in client relations and share with project participants.
• Support data management and communications efforts, as well as grant reporting for the Social Services team.

Supervision of Social Service Intern(s)

• Supervise interns with a generalist scope of practice.
• Consult and work regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs to inform best practice guidelines for the project.
• Evaluate and provide expert consultation to the Social Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.

Qualifications and Requirements:

• Must be able to work temporary (now - July 15th) and part-time (20hrs a week).
• Undergraduate/Graduate degree in social work or related field required.
• Minimum of three years experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
• Advanced skill in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
• Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
• Experience working with immigrant and refugee children and youth, LGBTQA communities.
• Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
• Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
• Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
• Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
• Strong record of intercultural responsiveness, sensitivity and awareness, cross-cultural communication skills, responsive practices, and a racial equity lens.
• Ability to effectively conduct training to diverse audiences in person and virtually.
• Experience working with multidisciplinary or interdisciplinary teams.
• Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
• Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
• Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
• Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
• Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
• Ability to manage multiple projects in a deadline-oriented environment with a keen orientation for details, and work both independently as well as a contributing member of a team.
• Committed to practicing and supporting wellbeing and a work-home life balance.
• Experience working and communicating in a remote environment.

Language requirement:

• English: Fluent
• Spanish: Fluent

Salary Range: $70,000 -$77,000 dependent on experience
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Application Instructions:
Please be advised that an employment application will need to be submitted along with your resume and cover letter, in order to be considered for the desired role.

KIND has an organization-wide commitment to diversity, equity, and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.

Job Types: Part-time, Temporary