Senior HR Generalist

***** NOTE: Position can be based in Sylmar, CA or San Leandro, CA*****

As Human Resources Generalist for Area South, you'll be responsible for providing exceptional HR Services in support of the Field Operations for Area South, which spans from Hawaii to California, to Florida, and includes a total of 16 Southern US States. You'll function as liaison to the Field Operations Area South leadership team, our District and Branch Offices, and to our Sales, Operations and Services support teams and will provide employee relations support in alignment with our Schindler Elevator business strategy and talent development and management objectives. You'll have broad responsibility and accountability for delivering consultative HR support including performance management, employee/career development, talent acquisition/recruiting, compensation, benefits counseling and general support to address employee relations and legal compliance issues. You will also work closely and collaboratively with the CoE HR teams; Total Rewards, (Compensation, Benefits, Relocation and HRIS), Talent Acquisition, Organization Development/Talent Management, and Labor & Compliance Programs to ensure effective delivery of customer service and support to Area South.

• Investigate and resolve employee relations issues and help foster an effective, productive, progressive and positive manager/employee “Winning Team” environment.
• Responsible for administration and support of the Schindler employee performance management process, including performance objectives setting, employee development plans, and the execution of Performance Reviews, and Manager-Employee Coaching sessions are taking place for each of the 1600+ employees in Area South.
• Works with Leadership to identify and support justifiable employee promotions, and employee movement, (position re-assignment and transfers), within the Area, and to other Field Operations Areas, and to Headquarters functional roles, as appropriate. Coordinate Approvals for employee change as needed and execute accurate and effective employee change requests to HRIS.
• Supports the creation and submittal of new employee requisitions in the Success Factors recruitment management system; Ensures that all required data elements for Requisition are complete fully, to enable Field Operations Requisitions to move timely through the approval process.
• Participate in the recruitment, hiring and new employee onboarding processes for exempt and non-exempt team members, which also includes support to university recruiting efforts for sales, superintendent, and project Management Development program candidates, and support for temporary/contractor position fulfillment.
• Provides support to employee relations counseling, terminations, exist interviewing, and outplacement counseling, as directed by the Area HRBP.
• Accountable for the accuracy and maintenance of job descriptions and position profiles that reflect the requirements and changing duties of Field Operations positions.
• Maintains compliance with federal, state and local employment and benefits laws and regulations.
• Provides HR policy guidance and interpretation.
• Provide tactical, front line HR support to management and employees in Area South. Responsible for aspects of HR compliance, data integrity, employee relations, talent management and conflict resolution.

• Bachelor’s degree in Human Resources Management, Business, or related curriculum is required; Master’s Degree in Human Resources, an MBA, and/or the PHR/SPHR certification would be a plus.
• Successful candidate will possess a minimum of 3-5 years of HR Generalist experience, supporting a Field Services, Product Manufacturing, or Technology/Tech services organization, with a strong desire to support a multi-site, distributed workforce environment, that has a primary focus on exceeding customer needs & expectations, and the safety of, and employee development of the sales, operations support, and field services teams.
• Experience in the Elevator industry, or related commercial construction project or buidling equipment industries would be a plus.
• Must be able to work in a matrixed team environment, and have excellent organizational/project management skills.
• Must possess advanced computer software proficiency with MS Office, (Excel PowerPoint and Outlook), and have ability to use HRIS tools efficiently.
• The preferred candidate will have 5 years of field HR experience. Proficient with HRIS, recruiting, HR audits, HR compliance and employee relations.
• Flexibility to travel domestically, 15-20% is required.