Senior Epic Resolute Hospital Billing Analyst - HYBRID POSITION!

Schedule: 4 Days Remote (work from home) and 1 Day On-Campus a Week!

This position is responsible for leading, coordinating, and supporting the implementation and eventual support of the Epic hospital billing module installation. Responsibilities include serving as the senior point of contact with clinical areas that are the primary users of the information system; leading standard implementation approaches; conducting or leading analysis on workflows and system tailoring needs; assessing hardware upgrade needs; and overall coordination of team activities. The Senior Resolute Hospital Billing Analyst provides deep application understanding and displays excellent verbal and written communication skills and a customer-service oriented attitude in defining and supporting appropriate technology uses for clinical areas. Works closely with a variety of other program teams to conduct high-quality, high-service planning, implementation and support of information systems for department end users. This position applies high-level project management ideology/methodology to develop, manage, and execute project plans and is expected to have a high level of technical and functional competency on the assigned information systems, as well as a thorough understanding of hospital operations in assigned area.

The Sr. Epic Hospital Billing Analyst works with leadership to establish priorities for the Epic billing module, assisting systems analysts in implementing Epic Resolute updates and establishing Epic Resolute best practices and procedures. Reviews release notes from Epic for optimization opportunities to improve hospital and professional billing functionality and processes. Serves as the “go-to” analyst for review and resolution of complex build issues within the application team along with being the point person in completing workflow analysis with our operational partners.

This position is responsible for ensuring accurate and timely technology support and problem resolution to internal and external customers. Resolves complex and everyday service requests relating to software problems and malfunctions; interacting and consulting with users to manage user satisfaction; providing guidance, assistance, and follow-up on user inquiries.

Come join a hospital dedicated to you and your career!

VHC Health is a 453-bed not-for-profit nationally recognized Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Facility by the American Nurses Credentialing Center. We are proud to announce that the Leapfrog Group has awarded the hospital with an 'A' grade in Hospital Safety for the 19th year in a row, achieved an Outstanding Patient Experience Award™ for the 10th year in a row and has ranked Number 2 in “Best Hospitals” in the Washington, DC area by U.S. News and World Report's 2021-2022 rankings. At VHC we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients.

Qualifications

• Bachelor's Degree in a health, science, or business field, or an approved equivalent combination of education and experience, especially with process improvement / business applications in broader and complex areas.
• 6 years of information services experience in a healthcare environment with IT systems and systems development projects.
• 5 years as a systems analyst, applications specialist or equivalent.
• 3+ year’s hands-on experience with Epic Resolute Billing in a real-time environment with Claims as they relate to the Resolute Module. Demonstrated expert knowledge of HB Rule, HB Work Queues, HB Billing Indicators, Statement Process, Letters - Insurance/Self Pay follow up and Payment/Adjustment posting.
• Resolute Hospital build experience.
• Epic Resolute Professional Billing certification may be required.

Responsibilities

• Coordinates and supports full cycle implementation and ongoing optimization and stabilization of the Epic Resolute Billing module. Assists in ensuring timely deliverables of high quality work including requirements gathering, analysis, current and future state workflows, coding, design, system configuration, testing, implementation, support and documentation required for the Epic Resolute application.
• Planning, development, training, implementation, and evaluation of application functionality.
• Design workflows and build the Epic application, conduct testing, assist with training curriculum creation, and support the go live.
• Works with the team and key customers to ensure appropriate development, training, and implementation of application functionality, and to validate system design and identify additional requirements for successful adoption/use.
• Handles rapidly evolving system requirements and demands.
• Executes build activities and ensure the build complies with Epic build guidelines and design decisions.
• Works with end users to validate system design and identify additional requirements for successful adoption/use.
• Participates in workflow design and understand how the system will impact end users. Through the implementation process become proficient with host applications, touch points with other applications and interface requirements.
• Provides end user support and resolve issues once the system is activated Follow guiding principles for master file ownership and manage assigned master files. Participate in education, design and validation sessions.
• Stays current with new versions and interim release functionality.
• Works closely with other application analysts and IT on integration points across applications.
• Conducts facility impact analysis to determine exceptions to enterprise model.
• Reviews enterprise application workflows and model with facilities to identify exceptions and assist them in developing solutions.
• Practice billing operations duties:
• Reviews, develops, implements, evaluates, and revises charge guidelines to optimize revenue management; effectively implements recommendations and monitors results.
• Prepares analyses and reports/recommendations based on activities.
• Evaluates/monitors the charge submission and accounts receivable work done by the practices.
• Assist Sr. Billing/Revenue Analysts with charge/AR work as needed by the practices or other areas of the hospital.
• Ensures charge submission, work queue submissions, and follow-up required by the practices is occurring on a timely basis
• Reviews office procedures as they relate to charge submission and accounts receivable management; recommends suggestions, ideas and solutions to improve operational processes
• Collaborates with practice personnel and administration to implement change to practice operations where necessary and communicates responsibilities Reviews patient-specific billing issues/complaints as needed.
• Trains staff on billing policies and procedures.
• Reviews reports and analyses to identify operational issues.
• Schedules, coordinates and conducts meetings with staff, physicians and vendors.
• Participates in Quality Control measurement and follow-up.
• Reports to Management regularly and requests intervention where necessary.
• System implementation duties
• Conducts special projects and special studies to facilitate revenue management as required for system conversions, new facilities/acquisitions, new departments, new service lines, changes in regulations, legal reviews, etc.
• Attends workflow and operational meetings to discuss Epic Hospital/Resolute Professional Billing Implementation.
• Makes recommendations on system changes to improve the revenue cycle.
• Provides guidance to the Training team on improving curriculum and providing users with additional training.
• Participates in policy and procedure development discussions and assist in implementation of billing policies.

Benefits

• Paid Major Holidays
• Generous Paid Time Off / Vacation
• Sick Time
• Health Insurance
• Dental Insurance
• Undergraduate Student Loan Repayment
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Health Fitness & Education Class Discounts
• Employee Wellness Benefits
• Hospital Discount for Employees and Family
• VHC Retirement Program
• Tuition Reimbursement
• Free onsite parking
• Commuter Benefits
• Career Coaching
• Family Leave
• 401(k) + Match
• and much more!

Follow VHC on Instagram @LifeatVHChealth

APPLY HERE: https://careers-vhchealth.icims.com/jobs/8842/senior-epic-resolute-hospital-billing-analyst-ii/job

Tags: hospital leader va dc md nova virginia maryland near me hiring coding medical billing analyst

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Arlington, VA 22205: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• information services in healthcare: 6 years (Required)
• systems analyst, applications specialist or equivalent: 5 years (Required)
• Hands-on Epic Resolute Billing: 3 years (Required)

License/Certification:

• Epic Certification (Preferred)

Work Location: One location