Senior Director, Transformation Management Office-Remote US

Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships.

We're looking for a Senior Director, Transformation Management Office to help lead our efforts, this position is responsible for supporting transformational change for prioritized functional areas with initial focus on Group functions (IT, HR, Supply Chain, Legal (including Risk Management), Retail, Finance etc). You’ll be responsible for partnering with the VP, TMO on identifying transformational opportunities through strategic planning and innovation, prioritizing initiatives and building roadmaps, ensuring proper multi-functional resourcing of the projects, co-leading the implementation of the initiatives through rigorous project management, and ensuring sustainable change through identifying and implementing industry best-in-class processes, systems and capabilities. This role will also be responsible for developing a clear streamlined strategic resource allocation and project management process and approach for HA Group.

Here’s a summary of what Holland America Group is looking for in its Senior Director, Transformation Management Office . Is this you?

Responsibilities

The Sr. Director, Transformation Management Office plays an integral strategic role within the COO organization through development and sustainable implementation of best-in-class processes, systems and capabilities, initially for Group Services functions – IT, HR, Supply Chain, Legal (including Risk Management) and Retail. The TMO may also take on the project leadership for Group-wide initiatives.

• Co-leading the HA Group strategic plan definition, communication strategy, and reporting
• Oversee the management of the strategic portfolio of programs and initiatives, including development of supporting processes and reporting.
• Prioritize strategic initiatives based on business needs, impact to business, ease of implementation and resource availability. Work with HA Group Executive Functional Leaders to create 3-yr roadmaps
• Provide oversight and support for the implementation of strategic initiatives through rigorous project management and reporting, as needed
• Drive the design of clear and streamlined Strategic Resource Allocation and Project Management processes for HA Group
• Build capacity and process maturity within the functional areas, and transition projects into sustainable practices with clear owners and standard operating procedures. Work with functional leaders to ensure proper multi-functional support and resourcing for project implementation.
• Champion accountability by identifying, creating, maintaining and reporting on a set metrics to measure effectiveness of existing and newly implemented programs
• Oversee the development and implementation of project management and change management training programs
• Identify and implement enabling systems and capabilities required to improve efficiency and effectiveness across COO’s functions. Build systems roadmap
• Monitor best-in-class functional practices, and benchmark against industry leaders and other Carnival OpCos

Please note that this position can be 100% remote, USA

Requirements

• Bachelor’s Degree, Leadership and Engagement Skills, or Equivalent Experience
• Minimum 10 years’ experience with clear illustration of progression and professional growth, with substantial (3 to 5 years’ experience) managing transformation programs in consulting or industry.
• Develop, align, and execute a vision and strategy across multiple functions
• Excellent communication skills, both written and verbal with the confidence to present to leadership teams
• Strategic planning & project management experience
• Continuous improvement (e.g. Lean Six Sigma) experience
• Change management experience
• Highly analytical, demonstrated ability to identify and resolve problems methodically and analytically
• Strong leadership- able to set a vision, engage up, down, and across functions, influence and drive alignment to actions
• Demonstrated ability to drive value in highly complex and ambiguous environment
• Demonstrated ability on our culture essentials of speak up, respect & protect, improve, communicate, listen & learn, and empower
• Experience working with highly diverse teams, with diversity, equity and inclusion programs
• Up to 15% travel
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
• Strategic planning, project management, continuous improvement, organizational change management desirable
• Functional knowledge of HR, IT, Supply Chain, Legal, Risk Management or Retail a plus

Benefits

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• Flex Friday
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Rewards & Incentives

Our Culture… Stronger Together:

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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