Senior Collections Analyst

Description

SHIFT: Work From Home
SCHEDULE: Full-time
Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team. We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:

• Tuition Reimbursement/Assistance Programs

• Student Loan Repayment

• 100% matching 401k based on years of service

• Identity Theft Protection discounts

• Auto, Home, and Life Insurance options

• Adoption Assistance

• Employee Stock Purchase Program (ESPP)

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!

As a Senior Collections Analyst you will be responsible for resolving claim delays from various payer products, identifying problem accounts, process and trends and escalating as appropriate.

In this role you will:

• Resolve claim processing delays from various payer products including HMO, PPO, Medicaid, Medicare, Auto and Workers' Compensation

• Effectively utilize ERA payment information to identify trends and make recommendations

• Be able to utilize various data sources to drive decisions

• Identify contract protection that can be leveraged when disputing delays in payment

• Work with vendors and other organizations when needed to resolve open accounts receivable

• Articulate any payment delays to representatives from healthcare payer companies and government agencies.

• Contact payer companies via phone or correspondence and initiates request for payment.

• Escalate Payer lack of response and/or lack of payment within Payer organization as appropriate.

• Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective argument.

• Identify problem accounts/processes/trends and escalate as appropriate.

• Utilize effective documentation standards that support a strong historical record of actions taken on the account.

• Identifies Payer trends and communicates trends to supervisor for further action/escalation.

Qualifications

• Bachelor’s degree required

• Master’s degree preferred

• Two years of related experience

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ParallonBCOM

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