Senior Clinical Project Manager - Space Planning (1.0FTE, Days)

General/ Environmental Service

1.0FTE, 8 Hour Day Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Senior Clinical Project Manager - Space Planning has experience with working with clinical staff and expertise with clinical processes which is essential to fulfill responsibilities, such as providing thought leadership, clinical operations subject matter expertise, and oversight to key stakeholders including VPs, directors, physicians and others. The Sr Project Manager may oversee aspects of the programming, planning, operations and project management for Strategic Space Planning. Provides thought leadership, coordination and support to staff, vendors, managers, and other stakeholders. Works with assigned departments and develops the implementation plan for successfully opening of new areas. Works with the multidisciplinary team to complete projects within budget, on schedule and meeting all program objectives as well as appropriate governmental regulations. The Senior Clinical Project Manager will provide analyses, recommendations, decision support, and project management for a broad array of issues in the areas of clinical work redesign, continuous process improvement and planning with hospital projects. As such, this role requires a combination of clinical perspective and leadership perspective, as well as a detailed understanding of clinical flows. The role may include organizational change management; ensuring compliance with accreditation and regulatory standards; budget management; quality assurance/quality improvement; safety and risk management requirements as well as actualization of hospital and unit policies, goals and objectives. This position requires a close working relationship with the LPCH/SHC Construction Team, LPCH/SHC Leadership, School of Medicine faculty, LPCH/SHC staff, contractors, consultants and vendors on a regular basis.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

• Utilizes clinical and business knowledge to be able to work with a variety of clinical and non-clinical departments to understand the impact of design decisions for efficient workflow, enhancing the patient experience, patient and staff movement and patient safety.

• Maintains accurate, coherent, timely and auditable project records/files in accordance with department procedures; works closely with user groups on design and operational impacts.

• Identifies best practice in relation to integrating safety and high reliability into the facility design. Works closely with Center for Pediatric and Maternal Values departments. Utilizes lean principles when reviewing design and operational impacts.

• Establishes effective working relationships with key service physicians and medical directors.

• Makes necessary technical, professional, business, budget and process decisions and ensures that all needed decisions are accomplished according to schedule, quality and budget guidelines.

• May be assigned responsibilities related to the overall mission of the project such as assisting in the development of policies, guidelines and standards, maintaining department records, acting as department representative on committees and professional organizations, etc.

• Utilizes effective problem solving methods to resolve project issues.

• Utilizes project management tools (e.g. software programs, time management/planning systems, etc.) to achieve project objectives.

• Prepares documentation which is organized, accurate and clear.

• Utilizes Lean principles to optimize workflow, design and project management.

• Utilizes effective problem solving methods to resolve project issues.

• Other duties as assigned.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.

Experience: Five (5) years of management and progressively responsible, directly related work experience.

License/Certification: Current California RN license required. Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting, and advising, as well as flawless written communication.

• Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team.

• Ability to develop programs and lead process improvement projects.

• Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.

• Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups.

• Ability to plan effectively by anticipating problems and resolving them before they adversely impact projects; sets appropriate priorities to achieve desired outcomes.

• Ability to prioritize work by making informed judgments and to develop solutions for complex problems, particularly involving clinical and clinical support operations.

• Ability to provide leadership, influence, plan, organize, motivate, mentor, direct and evaluate the work of others.

• Ability to provide maturity and vision when addressing and facilitating future-state/forward-compatible decisions for clinical operations with respect to planning, design, construction and activation.

• Ability to supervise, coach, mentor, train, and evaluate work results.

• Ability to use information and keep abreast of developments and trends in a range of technologies to communicate, manage knowledge, mitigate error, and support decision-making in patient care.

• Knowledge and experience with computer-based applications including spreadsheets, database, workflow documentation, scheduling and word processing essential.

• Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice.

• Knowledge of local, state and federal laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.

• Knowledge of principles of business and management strategic planning, leadership development, and education techniques.

• Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility.

Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.