Security Screening Specialist

About this position:

• Job Title: Security Screening Specialist
• Division: Retail
• Location (City/State): Boston, MA
• Employment Type: PT
• FLSA Status: Non-Exempt

Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available

The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor.

Specific Duties and Responsibilities

Essential Job Functions

• Provide excellent customer service to the client, its associates and facilities personnel
• Patrol assigned post on foot or mobile vehicle to maintain visibility and observe possible unusual activity
• Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as needed
• Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition
• Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer
• Investigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed
• Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification
• Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment
• Responsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes

Additional Job Functions

• Facilitate initial screening of individuals that enter a site, including determination if the individual may progress based on set thresholds
• Conduct temperature reading on individuals, either using a handheld touchless thermometer
• Monitor infrared camera views to identify individuals who meet or exceed set tolerance levels
• Maintain daily administrative documentation
• Provide escort services to the client’s visitors, contractors and vendors as required
• Investigate security related accidents/incidents
• Perform other related duties as required

Minimum Qualifications and Requirements:

• High school diploma (or GED)
• State Security Guard Licensing
• Minimum 1-2 years of customer service experience, security and/or military experience preferred
• Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and
• fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when needed

What we can offer:

• $18/hr
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc.
Commonwealth of Massachusetts Department of State Police Private Investigator Business #LP0077C