Security Officer - Full Time

About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.
Position Summary:
Provides security for patients, employees, and visitors; protects buildings, assets, and premises as assigned. Works under the supervision of the Lead Security Officer on shift but during the assignment works independently, exercising initiative on matters not prescribed within established policies and procedures
Essential Functions:

• Ability to deal tactfully and courteously with the public and staff in answering their inquiries. Should have sufficient strength and agility to deter and apprehend intruders. Should be alert and have good judgement in detecting and reporting unusual situations which indicate a danger to life and property.

Secure premises:

• Patrols hospital buildings and premises to prevent fire, theft, vandalism, and intruders via, assigned truck, foot and/or volunteer bike patrol
• Secures and/or unlocks offices and facilities.
• Secures or lost and found articles; maintains logs of items received
• Secures and escorts medical staff with patients that have deceased providing protection for the body

Parking lot monitoring, traffic patrol and transportation:

• Controls parking and traffic flow; enforces parking regulations.
• Assists with moving or transporting barriers

Emergency Response and Business Continuity Management:

• Responds to emergency (fire, oppression, etc.) conditions to contain and control for the protection of life and property.
• Participates in business continuity management recovery team and attends annual exercise(s).

Reports, Monitoring and Investigations:

• Monitors conduct of visitors on hospital premises; confronts unauthorized persons for questioning as needed.
• Notify, escalate and document unusual or suspicious incidents to Lead Security Officer Reports safety and/or fire hazards or security violations.
• Escorts personnel to parking lots and hospital buildings.
• Participates in investigations; maintains records and prepares incident reports and other documents pertinent to security activities.
• Utilizes two-way radio communications

Daily Operations:

• Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality
• Performs other related duties as assigned or requested

Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
Performs other related duties as assigned or requested.

Qualifications
Minimum Education:

• High School or equivalent

Minimum Experience:

• 2 years of security experience required. Hospital security experience preferred
• Ipad, IMAC, PC and or tablet skills

Required Courses/Training:

• AB5O8/management of aggressive behavior within 3 months of hire

Req. Certification/Licensure:

• Current CA Driver’s license;
• Guard Registration card;
• Firearm permit;
• Pepper spray permit/Chemical Agent;
• CPR within three months of hire;

Skills/Abilities:

• Customer Service
• Display tact and consideration in dealing with City of Hope patients, employees and visitors.
• Excellent oral/written communication and organizational skills

Machines/Equipment:

• Motor Vehicle
• Volunteer Patrol Bike
• Firearms
• Two-way radio
• Personal computer

Working / Environmental Conditions:

• Temperature Changes: variations in temperature from hot to cold
• Atmosphere and environment associated with patient care areas
• Tobacco-free campus
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations
• Subject to many interruptions
• Occasional pressure due to multiple calls and inquiries
• Likely exposure to dangers of assaults/hazards from investigating
• Exposed to material of a confidential nature on a regular basis

Physical Demands:

• Heavy physical effort (lift/carry up to 50 lbs.)
• Prolonged, extensive, or considerable standing/walking
• Occasional reaching, stooping, bending, kneeling, crouching

Additional Information:

• Full Time
• Day Shift

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.