Second Shift Supervisor

The Company

MacPherson’s began as a family wholesale business based in Northern California selling shoe findings supplies to cobblers and shoe repair shops. In the eighties, the company made a strategic shift to art materials which we expanded nationally in the 90’s and early 2000’s. Today, we are the largest Employee-Owned supplier of creative products in North America. Our success has always been rooted in a deep understanding of our customer’s business which we translate into solutions that make ordering and managing retail art supplies fast, efficient and reliable.

At MacPherson’s, we believe in open feedback, transparency, and collaboration as well as being personally accountable for achieving amazing results. We are looking for a candidate who wants to join our dynamic team, leverage their talents, passion, and abilities to help us bring more creativity to the world!

MacPherson's is the largest distributor of art materials in North America, with revenue exceeding $150 million annually. The Company continues to experience incremental growth year over year within our business segment. A 100% employee owned company, MacPherson's has 180+ employee-owners and distributes over 60,000 SKU’s of art materials from our distribution centers located in Reno and Atlanta. We maintain our competitive advantage by providing our broad range of customers with high fill rates, quick turnaround times and huge breadth of product.

The success of MacPherson’s has been driven in large part by our world class sales organization, responsible for providing strategic account management and service excellence for over 2,000 customers.

As the Company evolves to meet the competitive demands of today’s marketplace, we’re looking for an Assistant Warehouse Manager - eCommerce to join our team. The Assistant Warehouse Manager- eCommerce will be responsible for:

You can expect a lot working at MacPherson’s warehouse in Suwanee. Consistent, full-time work. Quarterly bonus potential for ALL employees. A great group of talented, motivated individuals who take ownership for their work. All in a company that is 100% Employee-Owned (ESOP). MacPherson's is the largest distributor of art materials in the nation.

Deliver great service. Help us provide fast, accurate, and consistent service to our customers.

Provide feedback. Give us your ideas and suggestions to help us improve and find new opportunities.

Role Overview

MacPherson’s Warehouse Supervisor plays a critical role in the success of MacPherson’s as front-line leaders by providing hands-on leadership, training, monitoring their teams. Our Supervisors actively participate in the handling of all customer products in a manner consistent with company service and cost objectives. You'll work closely with your team to ensure all the work behind the scenes is done safely, successfully, and efficiently therefore directly impacting the company as an employee-owner.

This is a full-time position working on Monday through Friday from 3:00 pm to 11:30 pm. (with frequent overtime). Includes some MANDATORY Saturdays.

Qualifications:

• 5+ years of supervisory experience in a warehouse environment
• 3+ years of experience in a Distribution/Warehouse environment desired
• Must be able to walk, stand, lift, bend, push, pull for long periods of time

Job Description:

• Experience with supervising approximately 20+ employees
• Manage the picking and shipping departments on second shift
• Track and submit weekly productivity reports to process Productivity Incentives
• Follow-up and coach employees directly on any errors identified before sending to the Packing Stations
• In Slow seasons, cross-train and gain certifications in all other Outbound Departments, such as Pallet Picking and Shipping
• Communicate/partner with other departments to ensure a smooth workflow
• Ensure all orders are complete and quality controlled before being sent to the Packing Stations
• Ensure all boxes/cartons are packed to minimize and reduce damage during transportation from the Distribution Center to the customer
• Manage the other Outbound teams (Pallet Picking and Shipping) to clear up missed picks
• Monitor each zone and allocate employees to them based on the order flows
• Monitor the Pick Pass Reports frequently to ensure all Priority Orders are completed before the End of the Shift
• Update the Productivity for the Picking Team on a daily basis. Complete quality checks to ensure all items are available and present in each order as specified
• Train new hires and/or temporary employees
• Pick items by voice picking or RF scanning bin locations in order to assemble customer orders
• Be flexible and adaptable to float in other areas of the distribution center, and instruct the Picking team of the same to meet demands
• Responsible for overseeing the daily tasks
• Review and respond to all emails in a timely manner (check at least every 2 hours)
• Manage the picking team to ensure all orders are executed with high level quality and within service times
• Adhere to and enforce all policies and safety procedures
• Communicate, motivate and coach direct reports
• Monitor the accuracy with daily audits
• Conduct weekly department meetings to foster communication and discuss areas of opportunities
• Track and submit weekly reports for all operations
• Monitor individual and team productivity
• Be flexible and adaptable to float in other areas of the distribution center, and instruct all teams of the same goals to meet demands

Requirements:

• 5+ years of supervisory experience in a warehouse environment
• 3+ years of experience in a Distribution/Warehouse environment desired.
• Strong excel, and powerpoint experience
• Strong ability to translate business metrics
• Strong computer/applications knowledge and experience, such as WMS, RF scanning and Voice over IP.
• Able to operate basic and advanced warehouse vehicles (i.e. electric pallet jack, forklift, turret truck and/or order picker).
• Ability to effectively communicate with all members of the team as well as senior members of management.
• Ability to lead and motivate others.
• Strong organizational skills.
• Strong analytical and problem solving abilities.

What’s in it for you:

This is a full-time position and will be based in Suwanee, Ga. Minimal travel may be required.

Benefits include medical, vision and dental plans, Section 125, disability, life insurance, voluntary benefits, 401(k) and Employee Ownership programs, paid vacation and holidays, along with provision for sick pay.

Pre-employment drug testing is required. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in MacPherson's.

If an applicant needs reasonable accommodation when applying for this position, please email: careers@macphersonart.com

MacPherson’s is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

For more information, visit www.macphersonart.com/home

Qualifications

Skills

Behaviors

Preferred

Leader: Inspires teammates to follow them Team Player: Works well as a member of a group Functional Expert: Considered a thought leader on a subject Dedicated: Devoted to a task or purpose with loyalty or integrity Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well :

Motivations

Preferred

Self-Starter: Inspired to perform without outside help Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization :

Education

Experience

Licenses & Certifications