Scheduling Specialist

Overview:

We are building THE Single Family Rental Repair/Maintenance Marketplace!

IFM Restoration is a culture-first, talent-driven organization that is disrupting the $Trillion+ Single Family Rental industry. IFM has quickly become one of the industry’s leading players serving the largest companies in the sector as they grow their asset portfolios across a nation-wide footprint. As a well-funded, VC-backed start-up that was recently named to the Inc 5000 list of America’s fastest growing companies, we are building the online marketplace for Rental Maintenance & Repair.

Our Scheduling Specialists are critical to growing our business as they manage contractor schedules, projecting staffing needs while working closely with our internal teams.
Responsibilities:

• Scheduling and dispatching contractors for home-maintenance work orders.
• Ongoing coordination between residents and contractors ensures hassle-free scheduling and completion of work orders.

Qualifications:

• Customer service experience in a fast paced environment
• Excellent problem solving skills
• Ability to prioritize and change direction quickly
• Having industry knowledge is a bonus, but being coachable and able to work with a team is a MUST.

*
Requirements: *
You must embody and resemble our THORE Values - Team, Hungry, Ownership, Resourceful, and Energizer.
What We Offer:

• Medical, Dental & Vision
• Employee Assistance Program (EAP)
• Commuter Benefits
• Adoption Assistance
• Flexible Spending Accounts (Health & Dependent)
• Health Savings Account (High Deductible Plans)
• 401(k) - Traditional & Roth
• Short & Long Term Disability
• Life and AD&D Insurance
• Paid Holidays
• Paid Maternity / Paternity Leave
• Unlimited PTO
• On Site Fitness Center (Dallas location)

Salary: $40,000 - 50,000 plus bonus opportunity and equity options

_
IFM Restoration believes that diversity, inclusion and equity among our teammates is critical to our success as a company and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. _We are committed to modeling diversity and inclusion with equitable treatment for all.

Location: 14901 Quorum Drive, Dallas, TX 75254

Job Type: Full-time

Work Location: Multiple Locations