Scheduling Secretary

Description

SHIFT: Days (rotating weekends)
SCHEDULE: Full-time

At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Scheduling Secretary today with TriStar StoneCrest Medical Center.
We are committed to providing our employees with the support they need. At TriStar StoneCrest, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

• Student Loan Repayment
• Tuition Reimbursement/Assistance Programs
• Paid Personal Leave
• 401k (100% annual match - 3%-9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

Our teams are a committed, caring group of colleagues. Do you want to work as a Scheduling Secretary where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary:

The Scheduling Secretary contributes to high quality, patient-centered care by performing a variety of clerical services to support departmental operations. The Scheduling Secretary functions as receptionist for the unit; assists the patient care team with patient-centered secretarial tasks; scheduling of patients for procedures while maintaining a clean, well-organized, and safe patient environment.

Greets and attends to patients/visitors in waiting areas, directing them to other departments, communicating regularly, and keeping them informed of wait times as needed. Promotes and displays a positive, customer-oriented demeanor.

Performs patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassembles and files charts after discharge. Maintains patient confidentiality at all times.

Receives and directs all incoming calls and relays pertinent messages to others while maintaining accuracy, clarity and confidentiality. Exercises good judgment and discretion in all communications and escalates issues as appropriate.

Fosters positive first impression by ensuring waiting area and work areas are tidy, organized, and safe for visitors, patients and family members.

Demonstrates proficiency in the use of computer and other office equipment, including all equipment used for communication, such as intercoms, fax machines, and clinical documentation systems.

Orders and re-stocks office and other unit supplies as needed. Performs minor office equipment repairs and upkeep.

Serves as a communication liaison between unit and other hospital departments.

TriStar StoneCrest proudly serves Rutherford County Tennessee and surrounding communities. Our 115-bed hospital offers complete medical care for adults and children, including emergency, surgical, maternity, imaging, cardiology, neurology, orthopedic, physical medicine, sleep medicine and oncology services. Our medical staff of about 500 physicians includes more than 45 specialties. Many of our physicians have offices on or near the hospital campus. Our entire staff is committed to providing quality and safe patient care while offering compassion and comfort in our modern facility.
HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that invests in you. We are actively reviewing applications for our Scheduling Secretary opening. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

Qualifications

• High school diploma/GED
• Basic computer proficiency
• Excellent communication skills
• Customer service orientated attitude & team player

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.