Scheduling Coordinator

Recipient of Home Care Pulse's "EMPLOYER OF CHOICE" award 2018 2019 2020 2021 2022!

Come be a part of BrightStar Care of Santa Barbara, a leading name in home care that values serving with passion and being positive. This is a full-time, non-exempt position. The Scheduling Coordinator is responsible for ensuring staff are scheduled and client's and staff are matched properly. BrightStar Care of Santa Barbara is looking for self-driven, experienced professional who has a passion for helping others, is very detailed oriented, and excellent communicator (both verbal and written). The hours are 8:30am - 5:00pm Monday-Friday - with some flexibility, some weekday and every third weekend after hours on-call availability. This position allows individuals to be part of a growing company that serves people and helps to improve the lives of others, with career growth opportunities possible.

Benefits

• Performance based bonus opportunities available after 90-days
• Loyalty Bonus - Includes paid time off after one year
  
• On Call pay
• Weekly pay - direct deposit
• Sick Paid Time Off
• Insurance available after 90-days - includes, medical, dental, vision, accident (50% and 100% of premium sfor some plans for employee paid by BStar), $10,000 life insurance plan
• 401 (k) Plan after waiting period, with an employer match

Core Responsibilities
Assists with answering the phones, including the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies

Assist with the scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures assigned staff are properly trained and available as needed
Works on a team responsible for scheduling caregivers and communicating with clients

Assist in the field, when needed

Assures proper maintenance of clinical records in compliance with local, state and federal laws

Requirements
Good time management skills A MUST

Minimum of 1 years administrative experience, with at least six months scheduling experience preferred - not required

Excellent communication skills required
Knowledge of HIPAA and healthcare office regulations

Great organization, planning, and creative thinking skills required

Demonstrated ability to handle multiple, detail-orientated tasks, simultaneously while maintaining accuracy

Ability to communicate professionally to common inquiries from caregivers, staff or clients regarding scheduling

Strong understanding of computer applications, especially database systems

Valid driver’s license; valid state required proof of auto insurance

Pass drug test and background check

Caregiving experience, preferred

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.