Sample Accountability Analyst

SAMPLE ACCOUNTABILITY ANALYST

Company Overview:

Since the company was founded in 1997, Synergistix remains committed to attracting talented people in the software development and CRM solutions field. As we continue to grow and diversify, we are proud to offer an extraordinary company culture with a variety of exciting opportunities and career paths for dedicated professionals. If you are passionate about a rewarding career in the growing global Life Sciences industry, we’d love to hear from you. To learn more about Synergistix visit, www.synergistix.com.

Why Join Us?

We are built from a culture where our focus in on the “we” rather than “I,” where honesty and integrity are as integral to our success as our innovative products. We are looking for individuals who are enthusiastic about technology and are customer service driven, team oriented, have a strong desire to learn and teach others. By joining us, you will enjoy working in a unified and collaborative work environment.

Position Overview:

The Sample Accountability Analyst will be responsible for analyzing sales field sample activities, while ensuring accurate and timely sample reporting to the client. The position will assist field sales management and the Sample Accountability Manager with all pertinent sample information while strictly adhering to client SOP’s and the FDA’s Prescription Drug Marketing Act (PDMA).

Responsibilities:

• Serve as main point of contact for field sales representatives and home office personnel to assess field needs and propose problem resolution.
• Manage incoming data from external vendor and address exceptions identified by our data validation process.
• Assist in the quarterly reconciliation analysis, and provide feedback and guidance to field sales representatives.
• Coordinate sample accountability processing for terminated sales representatives.
• Work with client’s sample accountability onboarding process for new hires.
• Monitor sample activities and exceptions while advising field sales representatives of PDMA regulations and client specific SOPS.
• Identify and report all suspicious and/or diversionary sampling activity to the client.
• Provide ad hoc sample trending reports requested by client.
• Manage the processing of the Doctor Verification Letters.
• Occasional travel may be required.
• Perform other duties and/or special projects as assigned.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
• Compliance with all personnel policies.

Skill / Experience Requirements:

• Bachelor’s Degree and/or a minimum of three years of equivalent work experience in sample accountability, compliance or related field strongly preferred or at manager’s discretion.
• Experience working and supporting a pharmaceutical sales organization strongly desired.
• Extensive knowledge of Microsoft Office, primarily Microsoft Excel required.
• Exceptional Customer Service skills required.
• Must have demonstrated excellence in written and verbal communications and relationship building.
• Must be detail oriented while possessing sound decision-making and analytical skills.

Perks of Being a "Synergistian":

Synergistix offers a comprehensive benefits package including:

• Comprehensive health plans with generous company match for employee and dependents.
• 401k plan
• Dental and Vision plans
• Supplemental/Gap Plans
• Short and Long Term Disability insurance
• 100% company paid life insurance plan (with buy up)
• Spouse and Children life insurance plans
• Up to 5 weeks of Paid Time Off (PTO)
• Paid Day Off during the month of your birthday
• Paid Day Off during the month of your service anniversary
• Company-paid Volunteer Time
• Flexible work schedules
• Telecommuting (for qualifying positions)
• Casual Dress 5 days a week

Synergistix Cares about its Employees:

At Synergistix, we care about our employees and their career development, while ensuring a challenging work environment. There are many things we do to show our employees they’re valued including the following perks

• Annual Employee Appreciation Day
• Monthly Town Hall Meetings
• Birthday and Service Anniversary Celebrations
• Fun events for you and your family including our Annual Company Picnic and Holiday Celebration
• Bagel Friday’s
• Game room
• Dry cleaning service
• Monthly appreciation events
• .and much more!

Sounds Like You? Apply Now!

Synergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company however only qualified candidates will be considered.