Salesforce Systems Administrator

Building Better Together. Bringing passion and purpose to all we do!

We have a bold vision to reimagine care. And that’s possible because of every individual team member. AccentCare believes investing in people and their opportunities produce more satisfying careers, personal growth, and better patient outcomes. In addition, we emphasize training and hiring a diverse workforce with the lived experience and skills to deliver culturally competent, inclusive care.

POSITION: Salesforce Systems Administrator

The Salesforce Systems Administrator will manage all of AccentCare’s Salesforce.com based applications. This is an exciting opportunity to administer a growing Salesforce Health Cloud implementation that is enabling our business in unique and creative ways. The Salesforce Systems Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform and its data.

• Serve as primary system administrator for a Salesforce.com environment with 1200+ users
• Manage Salesforce security, including roles, profiles, sharing rules, workflows, and public groups.
• Plays key role in deployment of code bases to our sandbox and Production environment, ensuring that all deployments adhere to internal and external policies and best practices.
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
• Monitor and manage the Salesforce sandbox and Production environments, including refresh scheduling, and partnering with our infrastructure team to set up proper alerting.
• Complete regular internal system audits and provide results to leadership to drive action.
• Coordinate with Solution Architect on new Salesforce releases and appropriate preparation steps (Summer 22, Winter 23, etc.)
• Coordinate with Solution Architect to prepare for retirement or change of any components by Salesforce.
• Perform configuration requests within the system for users, including reports, dashboards, list views, email alerts, chatter notifications, and other types of activities.
• Assist the business in data hygiene and maintenance activities.
• Work with our management team to establish suitable processes to support administrative, development, and environment management activities
• Manage and maintain our Git environment.
• Manage and maintain our data and metadata backup environment.
• Collaborate with our Security team to conduct audits and answer questions regarding compliance to internal and external standards.

EXPERIENCE/TRAINING/EDUCATION/CERTIFICATION:

• Bachelor’s degree preferred
• 5-7 years of Salesforce Administration experience
• Salesforce.com Administrator Certification preferred
• Salesforce Health Cloud experience preferred
• This position may require proof of the COVID-19 Vaccination as a condition of employment

SKILLS/ABILITIES:

• Proficiency with Salesforce’s declarative capabilities, including workflows/validation rules, data security features, and deployment of change sets
• Experience and understanding of Apex code and Apex Test Classes
• Knowledge of Salesforce best practices related to release management and deploying changes from sandboxes to production
• Conceptual understanding of relational databases
• Experience working with Apex Data Loader
• Able to prioritize independently
• Attention to detail
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills
• Self-motivated