Salesforce Administrator III

Taylor Corporation is a growing, dynamic company with big plans for the future ? and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Responsibilities include:

• Work with end users, leaders and Executives in the business to meet project deadlines from start to finish to support business processes and reports
• Define project scope and requirements, determine level of effort, execution including declarative development and/or task delegation, and create documentation
• Collaborate with CRM team resources and external teams to complete projects
• Share and execute ideas to improve utilization, adoption, and ROI from Salesforce
• Keep abreast of new Salesforce features and functionality to provide recommendations for process improvement when warranted
• Act as subject matter expert for Sales Cloud and have understanding of Service and Marketing Cloud use.
• Perform administrative functions such as create end-user instructions, execute bulk updates and data loads, perform user record maintenance, handle advanced user support cases, install 3rd party application updates, etc.

Knowledge and Skills

• Experience with Salesforce data governance, account hierarchy and relationships and complex business processes
• Experience working in Lighting and Classic User Interfaces
• Strong oral and written communication skills with demonstrated ability to communicate with all levels of the organization
• The ability to manage and coordinate multiple activities and shifting priorities under tight deadlines
• Self-starter who is able to manage projects so that areas of greatest risk are reviewed and issues are covered with management
• Ability to drive initiatives and projects from start to finish
• Team player that thrives in both leadership and individual contributor assignments
• Strong analytical and problem solving skills, and ability to drive issue to resolution
• Ability to promote communication and collaboration across the business
• Experience with Sales and Service Clouds, and Pardot Marketing Automation preferred
• Agile project management, Visualforce pages, Apex tiggers and/or external system integrations experience a plus

Qualifications :

• Bachelor’s degree or equivalent work experience
• 2+ years’ experience with Salesforce CRM
• Salesforce Admin Certification
• US-based employee able to work on-site in our Dayton, OH office

Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check!

About Taylor Corporation

One of the top five graphics communications companies in North America, Taylor’s family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a full range of benefits to power our employees’ potential including: health, dental, vision and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.