Sales Support - Account Relations Representative II

OverviewCanon U.S.A., Inc., a respected leader in the Imaging and Office Equipment industry, has an opportunity in Melville, NY to support the ISG (Imaging Solutions Group) promotions. The Account Relations Representative provides promotional expense management for a group of accounts. The day to day management of these accounts consists of creating urgent, time sensitive pricing agreements ensuring correct pricing, validating and issuing promotional credits, managing and reconciling sales budgets/funds. This position communicates daily with sales, sales support, credit, CITS (Canon Information and Technology Services) and other internal and external entities.

If you have advanced Excel experience providing sales support, this may be the job for you! The successful candidate will proactively identify credit issues, request supporting documentation, resolve issues and more! Responsibilities

• Enter Account Promotional Funds (APF)
• Track budgets
• Reconcile sales funds and budgets
• Validate claims
• Research and resolve chargebacks
• Meet with Sales, Product, and Credit groups
• Communicate with our Dealers/Partners, and internal sales team
• Issue credits
• Manage all aspects of the assigned accounts

Qualifications

• Typically requires general education and/or vocational training plus 1-2 years of related experience (i.e. sales assistant, claims account support).
• College degree in finance or accounting is highly preferred.

- Requires strong excel skills - proficiency in pivot tables, formulas and V-look ups.

• Must be analytical and extremely detailed with excellent follow up and problem solving skills
• Keen sense of initiative and positive attitude
• Ability to multi-task and adapt to change with attention to detail
• Excellent time management skills
• Excellent organization, communication and interpersonal skills
• Ability to work with all levels of employees and managers

The company will not pursue or support visa sponsorship for this position. Company OverviewAbout our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2018† and is one of Fortune Magazine's World's Most Admired Companies in 2019. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

† Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

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