Sales Manager

Overview: A Kolter Hospitality Sales Manager works with management throughout the hotel and the Company. They deliver service excellence to guests and customers by listening to their needs, analyzing information, and creating tailored proposals in a pleasant and professional manner. This position is responsible for negotiating and closing sales while exceeding sales targets.

Performance Expectations:

• Solicit, negotiate and confirm new and repeat business through various efforts to maximize revenues to meet/exceed goals.

• Research competing hotels, prospect and network to surface business.

• Prepare proposals tailored to address and impress the client.

• Conduct site visits.

• Identify and secure business to fit the yield strategy.

• Attain/exceed sales goals and profitability.

• Follow up with clients after each function to ensure satisfaction.

• Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends.

• Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals,

• Develop business relationships which could result in additional sales and new clients.

• Communicate accurate information for in house groups to assist operations in servicing them properly.

• Professionally represent the hotel in community and industry organizations and events.

• Keep abreast of budgeted revenue goals and develop action plans to achieve goals.

• Ensure all guest checks, payments, master folios and advance deposits are submitted to accounting.

• Report any items in need of repair.

• Follow all safety procedures while working.

Behavioral Expectations:

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service

EOE

M/F/Vet/Disability

DFWP

Kolter Hospitality Participates in E-Verify

Requirements

General Requirements:

Report to work on time and in professional attire.

Knowledge and/or ability to operate a computer.

Experience: Two (2) or more years of sales in a hotel or related field preferred.

Education: None. Bachelor’s degree in hospitality management, marketing, or business a plus.

Physical Requirements:

Mostly sedentary work with ability to provide site tours on occasion.

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.