Sales Development Representative

Why ShipMonk?
ShipMonk is the world's largest 3PL for high-growth eCommerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Dayton, NJ, Louisville, KY, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom and Prague, Czech Republic.
ShipMonk’s Sales Development Representative plays a critical role in driving new business to ShipMonk by sourcing & qualifying outbound accounts. They are the first point of contact for all of our clients and we consider them to be ultimate connectors or relationship builders. They leverage social media, email campaigns, and phone calls to help educate our clients about our services. In other words, our Sales Development Representatives know how to Get Sh*t Done!
They are passionate about what they do and love hitting big goals.

What you'll do:

• Our Sales Development Representatives drive new business by identifying, researching, qualifying, and sourcing new opportunities weekly through outbound efforts
• Be the first point of contact with companies that might not know about our services
• Prospect a prospect pipeline via high volume of outbound cold calls, emails, and social selling.
• Our Sales Development Representatives Build a report through research and outreach
• Identify client needs through assessing their current fulfillment methods and use discretionary judgment to determine if they are a fit for our business model.
• Our Sales Development Representatives educate companies about ShipMonk services and how companies and businesses could utilize them for optimization
• Seek recommendations to management from merchants who do not “fit the box”
• Schedule demos/meetings with potential merchants and Account Executives
• Hit and exceed key performance indicators including the number of calls completed, number of emails sent, number of prospects added, and all other sales activities
• Accurately track merchant interactions and information in our designated tracking system
• Report to designated manager/team leads to strategize how to yield more results on individually as well as department wise
• Consistently hit or exceed monthly and annual quotas

What you'll need:

• 1+ years of proven success in a sales environment, preferred but will train the right person with less experience. (Please provide relative experience)
• Flawless communication skills, both written and oral
• Working knowledge of enterprise software or the ability to learn new software quickly
• Have a strong work ethic and are eager to learn/make new connections with prospects
• Demonstrate a high degree of diligence and accountability
• Comfortable in a competitive environment, with evidence of personal ambition
• Relentless persistence in the face of daily rejection and delays from potential merchants

We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.
Perks Of Being a ShipMonker

• Full health benefits coverage (medical, dental, vision)
• Unlimited Paid Vacation Time
• 401(k) retirement plan
• Dog-friendly workplace
• Wellness program (onsite gym, healthy snacks)
• Fun work environment (trampoline, ping pong table & games)
• Referral Bonus Program ShipMonk is an equal opportunity employer.

We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: From $29,978.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: One location