Sales Coordinator

We’re Insurance Office of America, one of the nation’s largest privately held agencies. IOA was founded in 1988 with the idea that professional client service provided by knowledgeable, caring, and passionate people makes for a winning combination. Whether working at our home office in suburban Orlando, Florida, one of our branch offices across the US and London, or with one of our subsidiary companies, the continued growth of our nearly 1,000 employees is a testament to our belief that great things start with great people!

At IOA, we’re driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work/family life balance, and giving back to our community aren’t just clichés here – they’re a part of who we are. We believe in helping people grow, develop and achieve their professional goals, so when you join the IOA team you truly become a partner in our shared success.

We’re looking for a Sales Coordinator to join our team in our Lake Mary, FL office!

We are looking for an enthusiastic and well-organized Sales Coordinator to provide the necessary support to the Sales Team. The successful candidate must be friendly and persuasive as they will become the first point of contact for potential customers, building influence and interest to set appointments and qualify leads for the Sales Team. The ideal candidate must be able to understand the customer’s requirements in a short amount of time and thrive in a fast-paced environment.

The goal is to promote business growth and facilitate the Sales Team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Sales Coordinator essential functions include:

• Coordinate Sales Team by setting appointments, qualifying leads, filing important documents and communicating relevant information
• Calling warm leads provided to schedule appointments for Sales Team, using scripts to provide information about products and their benefits
• Asking pertinent questions to understand the customer’s requirements and keeping records of calls and other useful information
• Recording the customer’s personal information accurately in the computer system
• Lives and champions IOA core values at all times, demonstrating the highest level of personal character, integrity, and servant leadership
• Other duties as assigned

Qualified candidates will have:

• Proven experience in a similar sales/customer service role
• Exceptional customer service, multi-tasking, and organizational skills
• Outstanding verbal/written communication skills
• Ability to perform large work volumes with high degrees of accuracy
• Persistent, results-oriented, patient and able to handle customer rejection
• PC proficiency, including MS Office and other relevant computer programs (e.g. CRM software) and phone systems
• Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times

Great Reasons to Work at IOA include:

• Competitive salaries and bonus earning potential
• Great benefits, including company paid health insurance
• Paid time off for holidays, vacations, and sick time
• 401K with an employer match
• Participation in our employee stock plan
• Opportunities for professional growth and career progression
• A culture that emphasizes respect for every individual
• Company commitment to work/family life balance and community service
• Teammates who share your drive for excellence
• Knowing every day you are helping our clients protect their families and businesses

If you're ready to take a leap forward in your career, please click below to apply. Any candidates meeting the qualification requirements for the Sales Coordinator role will be contacted. We’re looking forward to hearing from you!

IOA is an Equal Opportunity Employer, and has been recognized as a great place to work by Business Insurance magazine, Florida Trend, and the Orlando Sentinel.

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