SALES ASSOCIATE (non-exempt)

MISSION:
Goodwill is in the business of helping people who are facing barriers, to get and keep jobs which provide purpose, pride and dignity. We believe the power of work changes lives.
The expectation of this position is to achieve organizational, team and personal goals in alignment with our Strategic Vision Priorities and through living out our organizational Values.

STRATEGIC VISION PRIORITIES:
Increase donations and maximize their value in a cost efficient way.
Increase the profit contribution of our businesses by improving their operational effectiveness.
Increase our visibility in the community and raise greater awareness of Goodwill's mission.
Increase and focus resources on services that that will help the most people with barriers get and keep jobs.

VALUES:
Goodwill Brand Independence
People Working & Learning Together
Innovation & Growth
Integrity
Accountability
Customer Satisfaction
Environmental Responsibility

PURPOSE OF POSITION:

To perform cashiering functions and process and/or evaluate, price, and sell donated goods.

SUPERVISION RECEIVED:

Reports directly to the Marketplace Manager and receives direction also from the Assistant Manager, Senior Lead, and Leads.

SUPERVISION EXERCISED:

None.

DUTIES AND RESPONSIBILITIES:

• Operates cash register, completes credit card transactions, answers the phone and arranges monies for safekeeping.
• Processes textiles and wares for retail and wholesale.
• Stocks the Retail Store by rotating merchandise on a daily basis.
• Assists customers in a courteous manner by answering questions and directing them to available merchandise.
• Prices merchandise in the Marketplace retail store area according to quality and condition.
• Responsible for maintaining all work areas clean and well organized daily, which includes but is not limited to the Marketplace retail store, processing areas, wholesale parking lot, product staging area, alley ways, areas surrounding dumpsters.
• Receives work and safety instructions and answers questions. Communicates with management, co-workers, program participants, and the public.
• Works overtime as required.
• Performs other duties as assigned.
• Safeguards company property, including donated goods. Reports any incidents of theft or unauthorized possession of company property.
• Acts safely at all times, following all safety rules and regulations.
• Follows all company policies and procedures.
• Promotes and demonstrates cooperation and teamwork. Assists and shares knowledge and information with other employees as needed.
• Uses good interpersonal skills such as courtesy, sensitivity, politeness, and thoughtfulness
• Works with, trains, and/or acts as a good example for program participants receiving training at Goodwill.

MINIMUM JOB REQUIREMENTS:

• High school diploma or GED desired, but not required.
• Prior retail and cashiering experience required.
• Ability to understand and speak English well enough to work effectively with customers, supervisor, and co-workers.
• Ability to stand for 7-8 hours per day.
• Ability to lift 50 pounds.
• Bilingual (English/Spanish) desirable, but not required.

WORK DEVICES/MATERIALS/EQUIPMENT USED:

Uses cages, flat carts, cash register, hand truck, back brace/belt, gloves, brooms, shovels, tarps, pallets, and safety goggles.

PHYSICAL REQUIREMENTS: (See Attached)

PHYSICAL DEMANDS :

Activity

Not Req.

Never

I -33%/day

Occasionally

34-66%/day

Frequently

67-100%/day

Continuously

1 . Balancing

x

2. Bending

x

3. Carrying

x

4. Climbing

x

5. Crawling

x

6. Crouching

x

7. Feeling

x

8. Fingering/Fine Dexterity

x

9. Flexing Wrist

x

10. Grasping/Squeezing

x

11. Handling/Gross Dexterity

x

12. Hearing

x

13. Kneeling

x

14. Lifting

x

15. Pulling

x

16. Pushing

x

17. Reaching — Above Shoulder

x

18. Reaching Shoulder & Below

x

19. Reclining

x

20. Sitting

x

21. Standing

x

22. Stooping

x

23. Talking

x

24. Tasting/Smelling

x

25. Throwing

x

26. Turning Body

x

27. Twisting Body

x

28. Walking

x

29. Near Vision

x

30. Midrange Vision

x

31. Far Vision

x

32. Depth Perception

x

33. Visual Accommodation

x

34. Color Vision

x

35. Field of Vision/Peripheral

x

2013 docx

LIFTING AND CARRYING DEMANDS:

PHYSICAL

DEMAND LEVEL

1-33% / DAY

OCCASIONALLY

34-66% / DAY

FREQUENTLY

67-100% / DAY

CONTINUOUSLY

SEDENTARY

Class 1

(Administrative)

10 Pounds

Negligible

Negligible

LIGHT

Class 2

(Clerical & Light Work

Activity)

20 Pounds

10 Pounds and/or Walk/Stand/

Push/Pull of Arm/Leg

Controls

Negligible and/or Push/Pull of

Arm/Leg Controls while seated

x

MEDIUM

(Moderate Physical Activity)

50 Pounds

20 Pounds

10 Pounds

HEAVY

(Heavy Physical Labor)

100 Pounds

50 Pounds

20 Pounds

ENVIRONMENTAL CONDITIONS:

NOT REQ'D.

NEVER

1-33% / DAY

OCCASIONALLY

34-66% / DAY

FREQUENTLY

67-100% / DAY

CONTINUOUSLY

Indoors

x

Outdoors

x

Dust

x

Electric Shock

x

Explosive

x

Exposure to Weather

x

Extreme Cold

x

Extreme Heat

x

Fumes/Gases

x

High Exposed Places

x

Loud Noises

x

Mist

x

Moving Mechanical Parts

x

Odors

x

Poor Ventilation

x

Radiant Energy

x

Toxic/Caustic Chemicals

x

Vibration

x

Wet/Humidity

x