Sales Associate

  • Full-Time
  • Pineville, LA
  • Great American Cookies & Marble Slab Creamery - Pineville
  • Posted 3 years ago – Accepting applications
Job Description
Job Brief:
We are looking for a Sales Associate to manage preparing food items, ensure all transactions run smoothly, and to help us maximize the customer experience.

Responsibilities:
  • Clean kitchen equipment and tools before use
  • Adjust oven temperatures to ensure proper baking
  • Decorate cookie cakes with glazes, icings, and edible toppings
  • Shape dough for preparation of Cookie Cakes
  • Prepare custom-made pastries based on customers’ preferences (e.g. cookie cakes)
  • Understanding of food safety practices
  • Excellent time-management skills
  • Use electronic equipment, like cash register and POS
  • Maintain clean and tidy checkout areas
  • Collect payments whether in cash or credit
Job Requirements:
  • Ability to issue receipts, refunds, or change orders if necessary
  • Ability to cross-sell products and introduce new ones
  • Ability to resolve customer complaints and guide them/provide relevant information
  • Work experience as a retail cashier or in a similar role preferred
  • Guest service skills
  • Experience with cake decoration techniques preferred
  • Ability to remain calm and focused in a fast-paced environment
  • Basic math skills
  • Team spirit, with a customer-focused attitude
  • Strong communication skills INDRETAIL
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