Room Service Server- Full Time

About The Opportunity

Practice Hospitality is seeking a friendly and hospitable room service server to or join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas’ affluent Park Cities neighborhood.

About The Hotel

Nestled in the heart of Dallas’ most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors and neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities the ideal home base for business, leisure and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open for drinks and small plates every evening, this is where good things happen, and all are welcome.

Job Role:

To deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.

Responsibilities

· Set up room service trays and tables in anticipation of incoming orders.

· Retrieve check from order taker, set table and pick up order from the kitchen or bar. When

picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments.

· Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing.

· Assist buspersons in removing trays and tables from guest floors and returning them to designated locations

· designated locations.

· Prepare complimentary fruit baskets and deliver to guest rooms.

Requirements

· Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

· Knowledge of the appropriate table settings, serviceware and menu items.

· Ability to read, speak and write the English language in order to communicate with guests.

· Ability to remember, recite and promote the variety of menu items.

· Ability to transport up to 30 lbs on a continuous basis

· Ability to operate beverage and toast equipment.

Job Type: Full Time - Non Exempt

Benefits:

• 401(k)
• 401(k) matching

• Dental insurance

• Disability insurance

• Employee assistance program

• Employee discount on hotel stays

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off available 90 days after start date

• Vision insurance

• Hospital indemnity insurance

• Eligible to participate in the Employee Referral Bonus Program.

· Employee discount on hotel stays

· Free Parking

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Hospitality: 1 year (Preferred)

Work Location: One location