Room Service Operator

  • Full-Time
  • Canton, OH
  • Cleveland Clinic Mercy Hospital
  • Posted 2 years ago – Accepting applications
Job Description

The Room Service Operator answers the “Preferred Time to Dine” phones in the diet office in an effective, efficient, and courteous manner; visits patients and families at bedside to assist in the selection of meals appropriate for regular and/or modified diets; enters meal selections in to the Vision Software Technology (VST) system.

Position Requirements


  • Assists patients in selecting foods appropriate for diet.
  • Notifies patients of diet changes.
  • Prepares enteral feedings along with other floor stock supplies.
  • This is a PART TIME JOB - 40 hrs per pay (20 hrs per week)
  • Shift 9:30am-6pm
  • This is a FAST PACED position!

Essential Functions


  • Respects patient’s confidentiality; does not divulge any patient information outside the functions needed to deliver care/services.
  • Conducts services with consideration of patients, their family, and friends with regard to their personal dignity and respect for their values.
  • Answers phone calls promptly and courteously.
  • Communicates to management any problems or issues that need assistance.
  • Patient meal selections are completed prior to leaving for the day.
  • Assemble snacks and enteral feedings.
  • Work area is cleaned and organized by the end of the shift.
  • Observes infection control practices, safety standards, and food handling principles at all times.
  • Performs duties in a safe, functional, and effective manner that reduces hazards and risks, prevents accidents and injuries, and maintains safe condition by adhering to established safety standards.

Physical Demands


  • Must be able to lift up to 25lbs
  • Standing and walking approximately 50% of day, sitting 50% of day.
  • Ability to handle situations using patience, flexibility, and concentration.
  • Reasoning and problem-solving abilities required for meeting changing demands of assigned areas and units.

Educational, Licensure, & Experience Requirements


  • High school diploma or equivalent required.
  • Nutrition/food service course work preferred.
  • Previous food service experience in a hospitality, hotel, or hospital setting preferred.
  • Comfortable utilizing technology to perform duties.

Keywords: Food Service, Healthcare Food Service, Culinary Arts, Chef, Food Preparer, Food Handling, Nutrition



Location: Cleveland Clinic Mercy Hospital · Dietary
Schedule: Part Time
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